IT Infrastructure Engineer

3 months ago

Ahmedabad, India EXPEDITE HIRE Full time

Job Summary :

The IT Infrastructure Engineer will lead end-to-end IT systems projects, including design, implementation, monitoring, and troubleshooting. This role requires extensive experience in cloud, on-premise systems, IT security, disaster recovery, and vendor management, ensuring seamless operation of global IT services.

Responsibilities :

- Lead projects through the complete systems lifecycle, including requirements gathering, technical assessments, package evaluations, technical design and architecture, development, knowledge transfer, deployment, and support.

- Identify the hardware and software requirements of complex systems and guide how to implement them with minimal impact appropriately.

- Provide expert knowledge of system architecture at all levels.

- Effectively monitor and take timely action to ensure uptime, coordination, and effectiveness of IT services.

- Ensure customers are receiving desired results, identify potential deficiencies, troubleshoot challenges, and provide solutions for improvement.

- Implement defined processes and procedures to ensure work is performed to the highest level of effectiveness and efficiency.

- Mentor and train team members to meet the goals and needs of the department/company; establish a collaborative team environment.

- Create and maintain all documentation pertaining to the design of the system.

- Review performance and trends of IT systems to determine operating costs, productivity levels, and upgrade requirements.

- Direct implementation and execution of new and upgraded information systems through well-defined plans, procedures, documentation, deadlines, and accountability.

- Assist with vendor negotiations and contracts and facilitate hardware and software purchases.

- Assist in SOX activities to ensure compliance.

- Design, implement, and maintain disaster recovery and business continuity infrastructure.

- Perform additional duties and projects as assigned by management.

- Point of escalation for end user and team technical and troubleshooting :

- Bachelor's Degree in Information Technology (an equivalent combination of related education, training, and experience may be considered)

- 7+ years in systems administration or cloud engineering in an IT global environment

- Thorough knowledge of cloud/SaaS, server, storage, virtualization, messaging, systems management, mobile, networking, and end-user computing systems

- Extensive knowledge of IT monitoring & security systems in cyber, IoT, and network

- Certification is preferred in Systems Administration - MCSA/MCSE, Virtualization -VCP, Cloud - AWS/Azure/GC, Network concepts - CCNA/CCNP, and IT Management frameworks - ITIL.

Skills :

- Excellent interpersonal and communication skills with a strong ability to influence.

- Must be organized, have an eye for detail, and be able to put ideas into tangible form.

- Ability to prioritize and manage work to critical project timelines in a fast-paced environment.

- Excellent written and verbal communication skills.

- Strong customer advocacy and focus.

- Enthusiasm for continuous improvement.

(ref:hirist.tech)

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