Workie - Head - Operations

2 months ago


Indore, India Workie Full time

- Oversee and manage all operational activities across multiple locations in India.

- Develop and implement strategic operational plans to achieve business objectives.

- Monitor and improve the efficiency of support services such as IT, HR, and Finance.

- Ensure consistent operational excellence by aligning processes with organizational goals.

- Lead cross-functional teams to drive operational improvements and optimize resource utilization.

- Establish and enforce company policies and standards to maintain high levels of quality and safety.

- Collaborate with other departments to identify opportunities for operational efficiencies and cost reductions.

- Lead, mentor, and develop a high-performing operations team across multiple locations.

- Foster a culture of accountability, collaboration, and continuous learning within the operations team.

- Conduct regular performance reviews and provide feedback to enhance team productivity and morale.

- Develop and present operational reports and metrics to senior management.

- Utilize data-driven insights to make informed decisions and optimize operations.

Education & Experience Required:

- Bachelor's degree in Business Administration, Operations Management, or related field.

- MBA or equivalent advanced degree is preferred.

- 5+ years of experience in operations management, with at least 2 years in a leadership role.

- Experience in the co-working, managed office space, or real estate industry is highly desirable.

Skills:

- Strategic thinking and ability to translate strategy into actionable plans.

- Strong organizational and project management skills.

- Ability to work in a fast-paced, dynamic environment.

- Customer-focused with a strong commitment to service excellence.

- High level of integrity and professionalism

(ref:iimjobs.com)
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