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Field Service Engineer
3 months ago
Below are the roles and responsibilities:
- To cater Field services to GI customers.
- Should be able to handle given territory individually with following assignments.
- Carry out the Preventive Maintenance on time of all GI Products
- Attend breakdown call within time limits and provide onsite solution if possible.
- Installation of Gastro/Respiratory equipment’s within time limits.
- Conduct training session on request or at pre decided site (CDS training of endoscopes).
- Follow up of pending payment by sending letters/mails/personal visits against service (repair, contract, and Accessories).
- Support in conference and workshop arranged by marketing team.
- Negotiate on commercial aspect with customer and technical explanation of repair quotation.
- Increase in AMC penetration based on Installation base/ penetration ratio data
- Support and participate in full day training sessions (GI course)
- Sale of accessory (which are directly sold through OMSI)
Qualification:
- Technical (Diploma or BE/B Tech) must have basic knowledge in excel, word, power point.
- Should be open to travel extensively.
- Should be minimum graduate in science stream.
- Should have minimum of 2yrs and above work experience in medical equipment/service industry.
Interested Candidates, please mail your resume at taru.arora@olympus.com.
Regards
HR Team