Front Office Executive

Company Overview

Sanda Group is a prominent player in the IT Services and IT Consulting industry, headquartered in Mumbai. With a commitment to "Transform Lives," the group spans diverse business sectors, aiming to bridge personal and professional connections. Sanda Group employs between 501 to 1000 professionals, striving to deliver exceptional products and services globally. For more information, visit sandagroup.com .

Job Overview

Sanda Group is seeking a Front Office Executive - Senior Associate for a full-time position located in South Goa This l role requires a minimum of 1-year experience in managing front office operations efficiently. we are open to Executives and Duty Managers applying for the position too. The chosen candidate will play a pivotal role in enhancing guest relations and managing data entry tasks while supporting the front desk operations.

Qualifications and Skills

• Proficient in communication, both verbal and written, to effectively interact with clients and colleagues.
• Exemplary multitasking abilities to manage various tasks seamlessly in a dynamic work environment.
• Strong skills in data entry, ensuring all data is recorded accurately and maintained correctly in databases.
• In-depth knowledge of front office operations, including greeting guests and managing inquiries efficiently.
• Advanced expertise in handling front desk responsibilities, enhancing the front offices operational effectiveness.
• Possess excellent guest relation skills to ensure a welcoming and professional atmosphere for all visitors.
• A sharp eye for detail to help in maintaining the accuracy and integrity of information processed at the front office.
• Adept at using various office software applications to support basic IT tasks and improve office workflows.

Roles and Responsibilities

• Manage the front office desk, ensuring a professional and welcoming environment for all guests and clients.
• Handle all incoming communications, including calls and emails, directing them to appropriate departments as necessary.
• Organize and maintain the front office area, ensuring all materials are readily available for visitor engagement.
• Coordinate with team members to support company events and manage administrative tasks diligently.
• Assist in maintaining accurate records of guest interactions and transactions using data entry applications.
• Monitor and manage office supplies, placing orders as needed to ensure the smooth running of office operations.
• Collaborate with other staff members to provide comprehensive support in other administrative tasks.
• Address and resolve any guest concerns promptly and professionally, enhancing overall guest experience.