National Expert Training Manager

National Expert Training ManagerLocation: Ahmedabad-HOExperience: 4 to 15 yearsRole Purpose:The National Expert Training Manager will be responsible for designing, delivering, and monitoring the Expert Sales Force capability-building agenda across India. This role will focus on driving medical and brand science proficiency, enhancing in-clinic effectiveness, and instilling Zydus Wellness' Selling Skills Model through a structured learning ecosystem. The role will play a key part in nurturing a coaching culture, building high-impact field teams, and ensuring sustained performance through development interventions aligned with business goalsKey Accountabilities/ Responsibilities:1. Training Design & Execution- New Hire Induction: - Lead onboarding programs for new Expert team (XSEs) and Managers covering medical science, brand knowledge, and Zydus Wellness Selling Skills Model. - Training Needs Assessment: - Work closely with Zonal Managers and Expert Marketing Leadership to identify zonal and national learning needs and design need-based training interventions. - Capability Development: - Create and deliver customized training interventions for new and existing field teams including XSEs, AEBMs, and ZEBMs to improve in-clinic engagement, scientific communication, and recommendation generation. - Virtual & Hybrid Learning Models: - Use digital platforms to plan and deliver virtual training sessions and blended learning modules for continuous capability enhancement.2. Field Coaching & Joint Working- On-the-Job Coaching: - Facilitate field development by jointly working with Managers and XSEs to assess and coach for best-in-class HCP engagement and in-clinic effectiveness. - Performance Feedback: - Provide structured feedback to Field Managers post-coaching and joint working; collaborate with stakeholders to create actionable improvement plans. - Sustain Training Impact: - Enable first-line managers in reinforcing training inputs through regular coaching, monitoring of field execution quality, and feedback loops.3. Compliance, Governance & Engagement- SOP & Compliance Training: - Conduct periodic training on Expert SOPs, ethical HCP interaction protocols, and compliance guidelines to ensure regulatory adherence across the sales team. - Knowledge & Communication: - Circulate scientific updates, brand knowledge, and value-driven communication to reinforce learning, improve medical depth, and increase field confidence. - Employee Engagement: - Support National Expert Lead in building a positive and high-engagement learning culture that contributes to higher morale and lower attrition.4. Strategic Collaboration- Stakeholder Partnership: - Align with Zonal Leadership, Expert Marketing, HR, and Field Managers for designing, executing, and evaluating training effectiveness across regions. - Brand Team Support: - Partner with marketing during cycle meetings, brand briefings, and knowledge rollouts to ensure strong message alignment and field readiness. - Recruitment & Onboarding: - Participate in recruitment programs and ensure successful onboarding of new hires through structured learning journeys.Key Deliverables- Design and execute national learning calendar and capability-building programs for Expert Sales team - Enhance in-clinic effectiveness and scientific detailing through consistent coaching and training - Institutionalize coaching culture and performance-based development - Support sales force morale, reduce attrition, and boost engagement via learning-led enablement - Ensure 100% training compliance on SOPs, HCP interaction policies, and product knowledge