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Customer Support Specialist

2 months ago

Jaipur, India Bigtoe Pose, Inc. Full time
Company Description

Bigtoe Pose, Inc. is a fast-growing company in the wellness industry. Since our launch in 2021, we have been focused on revolutionizing the industry by making high-quality massage and yoga services more accessible. Our network of professionals has surpassed 6,000 members, and our commitment to accessible wellness has resonated with both clients and therapists. We take care of the administrative tasks, allowing our therapists and instructors to focus on providing top-notch wellness experiences.

Role Description

This is a part-time remote role for a Customer Support Specialist. The Customer Support Specialist will be responsible for providing exceptional customer support, addressing customer inquiries and concerns, and ensuring customer satisfaction. The role will also involve providing technical support and utilizing analytical skills to identify and resolve customer issues.

Qualifications
  • Customer Support and Customer Satisfaction skills
  • Interpersonal Skills
  • Technical Support skills
  • Analytical skills
  • Excellent communication skills
  • Ability to work remotely and independently
  • Experience in the wellness industry is a plus
  • High school diploma or equivalent