Information Technology Help Desk Technician
2 days ago
Job Title: IT Service Desk TechnicianReports To: Senior Manager, IT SupportEmployment Type: Full-TimeTimings : 11.30 am to 8.30 pm IST (Can extend upto 10.30 pm in case of meetings/issues)The Celito TeamThe Celito Team architects the buildout of simplified, integrated, and compliant technologystacks. With both consulting and products, our expertise can help our customers save time andmoney as they move from strategic Clinical & Quality management all the way to widespreadand profitable commercialisation.Job OverviewIn this customer-facing role, the IT Service Desk Technician will play a key role in supporting ourclients as the primary point for service calls and emails, tackling common and challengingissues. The role will also provide top-tier customer service and subject matter support in anon-site and/or remote environment. This position will provide troubleshooting and technicalexpertise to drive high first-call resolution.Responsibilities and Duties:Initial point of contact for all IT-related incidents and requestsWork within the ticketing system to provide clients with timely and meaningful updatesTroubleshoot IT-related issues remotely or in person and escalate any unsolved issuesImage laptops (Windows OS and MacOS) and customise with company applicationsSupport both Windows and Mac systemsDocument IT procedures, create runbooks and reportsContinually improve IT support processesOnboard and offboard users on multiple platformsTrain new hires on policies, procedures and technical skillsSupport with conference room AVTroubleshoot printers and Wired/Wireless networksOther duties, project work and responsibilities as assignedRequirements:3+ years of experience with troubleshooting end-user issues and processing service requests as part of a service desk teamExperience working in an IT Service Management platform or Help Desk ticketing systemSenior or Team Lead experience in a Managed Service Provider (MSP) environment is a plusExperience with documentation and procedure designTechnical certifications and/or related college coursework/degree (CompTIA, ACMT, HDI) are a plusStrong knowledge of Windows OS and Mac OSStrong knowledge of end-user hardware (PCs, office peripherals, Android/iOS devices)Experience in the following systems (Office 365, Okta, Zoom, SharePoint, CrashPlan, Druva InSync, CrowdStrike, Mimecast, DocuSign)Excellent customer service, communication and interpersonal skillsAble to travel and work at customer sites as needed
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Solar Technician
1 day ago
Jodhpur, Rajasthan, India solarinnovation Full time ₹ 25,00,000 - ₹ 35,00,000 per yearRole – Solar Technician (O&M)Total No of Positions: 1Locations –o Jodhpur, RajasthanReports to – Assistant Manager - Solar O&MAbout Solar Innovation – is a unique platform to help every needy one in the field of solar energy, be it solar enthusiasts, solar customers, solar manufacturers and solar installers to build their business and work with us.At...
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Technical Program Manager
2 weeks ago
Jodhpur, India Navi Full timeAbout the TeamAt Navi, the InfoSec team safeguards our digital ecosystem - ensuring the confidentiality, integrity, and availability of critical systems and data. We lead the charge on cyber risk management, regulatory compliance, and data protection, while championing a security-first culture across all teams.Our mission: Protect what powers Navi -...
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Technical Program Manager
2 weeks ago
Jodhpur, India Navi Full timeAbout the TeamAt Navi, the InfoSec team safeguards our digital ecosystem - ensuring the confidentiality, integrity, and availability of critical systems and data. We lead the charge on cyber risk management, regulatory compliance, and data protection, while championing a security-first culture across all teams.Our mission: Protect what powers Navi -...
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Technician
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Jodhpur, Rajasthan, India Dhoot Auto Full time ₹ 3,00,000 - ₹ 4,50,000 per year1. Vehicle Diagnostics and Maintenance2. Repair and Replacement3. Quality Assurance4. Customer Communication5. Record Keeping6. Workplace Safety and Maintenance7. Stay Updated: Continuously learn about new automotive technologies, industry best practices, and manufacturer specifications to improve skills and serviceRole & responsibilitiesPreferred candidate...
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Laparoscopic Surgeon Hiring Hs
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Jodhpur, India Space COnsultant Full timelaparoscopic consultant required for famous hospitals over india at following locations 1 rajasthan sikar other details - salary negotiable best in industry incentive experience fresher experienced any the interview will be conducted telephonic video about us space consultant is a 15 years old medical recruitment consultancy hiring medical staff like doctors...
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Jodhpur, India Genpact Full timeJob Description Ready to shape the future of work At Genpact, we don't just adapt to change-we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow...
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Researcher - Psychometric Assessment
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Jodhpur, India Mettl Full timeResearcher – Psychometric AssessmentsAs an Assessment Researcher, the candidate will be responsible for developing and redesigning psychometric tools, conducting primary and secondary research, standardization studies, and creating technical manuals and research reports. They will be expected to stay up-to-date with global research on psychometrics and...
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PeopleSoft Analyst
3 weeks ago
Jodhpur, India TechDoQuest Full timeJob Summary: We are seeking an experienced and detail-oriented PeopleSoft Analyst with strong knowledge of SAP SuccessFactors to join our enterprise applications team. The ideal candidate will support the optimization, integration, and maintenance of PeopleSoft systems while helping bridge and align HR technologies with SAP SuccessFactors modules....
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Jodhpur, India Genpact Full timeJob Description Ready to shape the future of work At Genpact, we don't just adapt to change-we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow...
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Front Office
1 week ago
Jodhpur District, Rajasthan, India The Hosteller Full timeWe are looking for **"freshers as well as experienced (1-3 years) front desk professionals" **to help the company operate its chain of hotels/hostels (in south India) effectively. He/she will be entrusted to effectively manage a 20-30 key hotel to oversee multiple facets of hotel operations such as staffing, hiring, guest experience, day to day operations,...