Salesforce Associate

1 month ago


Bengaluru, India One of the Consulting Firms Full time

Job Description :


- Experience with Salesforce Sales, Service, or Experience Cloud - Salesforce. com domain knowledge is a plus (ex: Field Service, Bots, etc. )


- Testing against feature stories (with or without defined requirements)


- Documenting test results in a structured, detailed fashion


- Able to prioritize defects focusing on the most important ones first


- Filing detailed issue reports with clear repro steps


- Browser/device testing, API testing


- Developing QA plans for features or projects


- Understanding of SDLC methodologies (Agile, Waterfall, Hybrid) and the testers' role in the process and usage of tools like JIRA


- Salesforce Administrator certification


- Knowledge on Chatbots and IVR are a plus


- Ability to comfortably speak to industry best practices and guide the client towards those best practices


- Experience in automation testing using any tool


- Assessing requirements or features to identify areas to test


- Writing test cases based on requirements, executing them, maintaining requirement traceability, logging JIRA.


- Adapting to and learn to work with different technologies and team contexts


- Communicating sensitively to different client/team norms and communication style


- Support and coordinate and System Integration Testing (SIT) and User Acceptance Testing (UAT) for defects and new requirements


- Ability to explain the UAT testing process to the customer


- Perform thorough regression testing when bugs are resolved.

- Create test coverage documentation, test execution plans, and metrics reports.

- Create, organize, and maintain test plans, test suites, and test cases based on project requirements and acceptance criteria, and to identify and prioritize manual test cases for automation

(ref:hirist.tech)

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