
Commercial Controller
5 days ago
Overall Roles & Responsibilities
As a Commercial Controller, you will play a strategic role within the Finance function & be a business partner to Sales. You will be responsible for driving commercial excellence through robust financial controls, insightful performance analysis, and proactive risk management. This role demands a collaborative mindset, strong interpersonal & communication skills, and the ability to influence cross-functional teams while fostering a culture of innovation and continuous improvement. You will ensure effective implementation of commercial policies / processes, esp. with regards to credit risk management, schemes management, performance / profitability reviews, channel finance activities, along with driving new initiatives, automation & improving efficiency.
Commercial Performance & Controls
- Lead the achievement of key commercial KPIs (DSO, DSOD, Debtors Provision, Leakage) with a focus on data-driven decision-making.
- Conduct in-depth profitability reviews across regions, branches, and channels; identify variances and drive corrective actions in collaboration with Sales.
- Develop and institutionalize a customer profitability review framework.
- Support the Annual Operating Plan (AOP) process for regional and branch-level planning.
- Design, implement, and regularly update Standard Operating Procedures (SOPs) and commercial policies.
- Monitor audit findings and ensure timely implementation of corrective measures.
Customer Credit Risk Management
- Ensure adequate credit management process balancing controls with growth objectives.
- Monitor receivables ageing, analyze payment trends, recovery efforts and proactively identify risk exposures.
- Aid growth through channel and consumer finance initiatives.
- Continuously improve collection processes and drive accountability across teams.
Scheme Management
- Overseeing effective implementation of Schemes & Discounts and thereby drive Growth & Profitability
- Drive standardization in policies and procedures related to scheme operations incl. timely settlements, exception management, tax compliance etc.
- Review discounts / schemes effectiveness to deliver growth objectives and Develop monitoring system for Spends vs. budget
- Contribute to the design of sales incentive structures and customer scheme policies.
New initiatives
- Lead the commercial setup for new sales formats, models, and channels, including digital and transformation initiatives.
- Drive automation, process improvements, and change management to enhance commercial agility and efficiency.
Qualifications / Knowledge / Skills Requires
- CA/ MBA with 10 to 12 years of relevant experience (Prior experience pertaining to credit strategy in FMCG/ FMEG industry preferred)
- Ability to merge the domain knowledge with business requirement.
- Strong customer management and risk evaluation experience
- Stakeholder management
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