Senior Manager

1 month ago

Bengaluru, India ANSR Full time

Job Description:

Summary:

We are looking for an experienced leader for the role of Senior Manager – Service Delivery as part of our Service Delivery team to manage a wide range of programs. You will be responsible for supporting the delivery and overall success of the GCCs. The goal is to ensure every program will be delivered successfully and add the highest possible value to the organization. The Senior Manager – Service Delivery works with ANSR leaders to help ANSR’s customers achieve their long-term success.


The Service Delivery Team focuses on collaborating with customers to help execute their GCC roadmap as commitment to the business stakeholders. As a member of this team you will participate in customer meetings, interact with client Program Office, work with stakeholders & executives, be involved in joint planning sessions, present best-practices and build relationships of trust with the customer. As a Services Delivery leader, you will showcase the best of ANSR’s products & services and influence the client adoption of our offerings. You will engage with internal Business Support teams, Consulting groups, Workspace organization in order to ensure complete and high-caliber service quality. Passion to drive customer success, highest quality of professional client interaction, influencing for growth and open & effective communication are key attributes of this team


Roles and Responsibilities include:

  • Contribute and support the process of setting up goals for programs according to the strategic objectives of the GCC.
  • Plan the programs and initiatives from start to completion involving deadlines, milestones.
  • Ensure contracts are fulfilled and the services and products are deployed.
  • Devise evaluation strategies to monitor performance and determine the need for improvements, putting in best practices.
  • Drive delivery with cross functional teams, provide feedback, and resolve complex problems.
  • Discover ways to enhance efficiency and productivity of procedures and people.
  • Apply change, risk and resource management principles when needed.
  • Develop strong and trusted relationships with the GCC Leaders through timely and accurate communications.
  • Ensure program operations and activities adhere to legal guidelines and internal policies.
  • Perform the relevant project management processes - i.e. initiate, plan, execute, monitor and control and close, and the supporting processes e.g. demand management (working closely with US counterparts), scope, cost, time, issue, risk, resource, communication, stakeholder management.
  • Interface and communicate with the program team, management and stakeholders.
  • Manage program work and resources to enable successful and timely completion of the project.
  • Performs gate reviews and quality assurance reviews with business sponsors.
  • Manage the objectives and plan by thorough risk, issue and change management across both business and technology parts of the program.


Requirements:

  • Experience of managing large GCC programs with personal accountability for delivering to time and cost.
  • Individual contributor with an experience managing multi-faceted programs ranging from Finance, Talent Acquisition, Operations and Technology
  • An analytical mindset with great problem-solving abilities.
  • Excellent communication skills.
  • MBA / PGDM with 12+ years in managing large and complex programs.


Preferred Experience and Skills:

  • Experience in a GCC Setup.
  • Professional service delivery experience in a multinational organization.
  • Conceptual knowledge of modern enterprise technology.
  • Understanding of CSAT / NPS frameworks

  • Estate Manager

    16 hours ago

    Bengaluru, India Antara Senior Care Full time

    Role - Estate Manager / Facility Manager to manage under construction high rise residential project in terms of workforce management, their safety and security and compliance management.Job Location - Bangalore Note - Ex Army / defence professionals with similar experience are preferred. (Under construction site facility management experience is...

  • Estate Manager

    19 hours ago

    Bengaluru, India Antara Senior Care Full time

    Role - Estate Manager / Facility Manager to manage under construction high rise residential project in terms of workforce management, their safety and security and compliance management.Job Location - Bangalore Note - Ex Army / defence professionals with similar experience are preferred. (Under construction site facility management experience is...

  • Project Manager

    16 hours ago

    Bengaluru, India Antara Senior Care Full time

    JOB Role - Project Head for High rise luxury residential community construction for Senior CitizenJob Location - BangaloreQualification - B.Tech in Civil engineeringProject Head is responsible for ensuring highest quality of Civil, mechanical, electrical and plumbing works in accordance to project specific cost and schedule requirements. This a key critical...

  • Project Manager

    19 hours ago

    Bengaluru, India Antara Senior Care Full time

    JOB Role - Project Head for High rise luxury residential community construction for Senior CitizenJob Location - BangaloreQualification - B.Tech in Civil engineeringProject Head is responsible for ensuring highest quality of Civil, mechanical, electrical and plumbing works in accordance to project specific cost and schedule requirements. This a key critical...

  • Physiotherapist -bangalore for Antara Group (Max

    4 weeks ago

    Bengaluru, India Antara Senior care LTD Full time

    Company - Antara Assisted Care LTD ( A max India Company ) Position - On role Physiotherapist **Antara Assisted Care Services** was launched for the evolving needs of seniors and their families and given Max Group’s legacy and expertise in healthcare, hospitality & senior living, Antara Assisted Care Services is uniquely positioned to provide the best...

  • Senior Manager

    2 weeks ago

    Bengaluru, Karnataka, India infinity business solutions pvt ltd Full time

    Apply for Senior Manager Corporate Affairs Bangalore / Trivandrum, Career Progress Consultants in Bengaluru/ Bangalore for Year of Experience on

  • Senior Manager

    2 months ago

    Bengaluru, Karnataka, India Cognizant Technology Solutions Full time

    Cognizant is Looking For Senior Manager - FP&AJob summarySeeking a highly experienced professional with 10+ years of experience in Pricing & Commercial Support AnalyticsExperience- 13 to 16 YearsRoles & ResponsibilitiesAs a Senior Manager - FP&A you will be responsible for analyzing data using advanced analytics techniques creating insightful reports and...

  • Senior Manager

    1 month ago

    Bengaluru, Karnataka, India iimjobs Full time

    Senior Manager - FinanceHiring a Senior Finance Manager for our client.The Senior Finance Manager will direct and oversee the financial activities of the organization, direct the preparation of current financial reports and summaries, and create forecasts predicting future growth.Reports to:CEOObjectives of this Role: Managing the global finance teams and...

  • Senior Manager/Manager

    1 month ago

    Bengaluru, Karnataka, India iimjobs Full time

    We are looking to hire Senior Manager / Manager: New Business Development - Global Europe ( Europe and USA )Positions- 2Role: Senior Manager / Manager: New Business Development - Global Industry: Digital, IT ServicesDomain (End-Clients): Technology, E-Commerce /Retail, BFSI, Healthcare or Manufacturing, Functional Area:Digital Solutions: DevOps, Cloud, Data,...

  • Senior Manager

    4 days ago

    Bengaluru, India Eurofins Full time

    Job DescriptionSenior Engineering ManagerEurofins IT Solutions, Bengaluru, Karnataka, IndiaWith facilities in Europe, the United States and Asia, Eurofins Genomics is an internationally leading provider of DNA sequencing services, genotyping services, DNA synthesis products and bioinformatics services for pharma, diagnostics, food, agriculture,...

  • Growth Manager/ Senior Manager

    2 days ago

    Bengaluru, Karnataka, India socialbeat Full time

    Apply for Growth Manager/ Senior Manager Ecommerce Social Beat, Career Progress Consultants in Bengaluru/ Bangalore for 4 - 7 Year of Experience on

  • Senior Manager

    1 day ago

    Bengaluru, India Razorpay Full time

    Razorpay was founded by Shashank Kumar and Harshil Mathur in 2014. Razorpay is building a new-age digital banking hub (Neobank) for businesses in India with the mission is to enable frictionless banking and payments experiences for businesses of all shapes and sizes. What started as a B2B payments company is processing billions of dollars of payments for...

  • Senior Manager

    1 week ago

    Bengaluru, India Walmart Sourcing Full time

    Experience summary Has a history of delivering value to customers within the field of expertise and demonstrate a subject matter expertise. Accountable for evolving and driving the product vision & strategy for the product, partnering with business stakeholders to set the future direction as part of the wider business strategy. Writing user stories,...

  • Senior Manager – Project Management

    1 month ago

    Bengaluru, India Genpact Full time

    Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people –...

  • Senior Manager- IT Auditor

    2 months ago

    Bengaluru, Karnataka, India Cognizant Technology Solutions Full time

    Senior Manager- IT Auditor – Global Internal Audit Overview: Global Internal Audit We are seeking a hardworking IT Internal Audit Senior Manager to join our growing team at Cognizant Our strength is built on our ability to work together. Our diverse set of backgrounds offer a wide range of perspectives and new ways of thinking. It encourages lively...

  • Senior Manager

    3 weeks ago

    Bengaluru, Karnataka, India timesjobs Full time

    ## Senior Manager Corporate Affairs- Location: Bangalore / Trivandrum- Experience: Yrs- Industry: IT/Computers-Software- Role: Senior Manager Corporate Affairs- Key Skills: Corporate Governance, Corporate Affairs, IPO Management- Education: Institute of Company Secretaries of India (ICSI) / Member of the Institute of Chartered Accountants of India (ICAI)-...

  • Senior Manager

    5 days ago

    Bengaluru, India Eurofins Full time

    Job Description Senior Engineering Manager Eurofins IT Solutions, Bengaluru, Karnataka, India With facilities in Europe, the United States and Asia, Eurofins Genomics is an internationally leading provider of DNA sequencing services, genotyping services, DNA synthesis products and bioinformatics services for pharma, diagnostics, food, agriculture,...

  • Senior Manager

    5 days ago

    Bengaluru, Karnataka, India timesjobs Full time

    : Senior ManagerFull-timeCompany DescriptionAbout Eurofins the global leader in bio-analysisEurofins is Testing for Life. The Eurofins network of companies believes that it is the global leader in food, environment, pharmaceutical and cosmetic product testing and in discovery pharmacology, forensics, advanced material sciences and agroscience contract...

  • Senior Manager

    1 month ago

    Bengaluru, Karnataka, India iimjobs Full time

    Senior Manager - Finance - eCommerce enabler for D2C brands As a Senior Finance Manager, you will direct and oversee the financial activities of the organization, direct the preparation of current financial reports and summaries, and create forecasts predicting future growth.What you will need to do:Managing the global finance teams and ensuring maintenance...

  • Senior Engineering Manager

    2 weeks ago

    Bengaluru, India GlobalLogic Full time

    We are Looking for Senior Manager Engineering Please find below JD Hiring Senior Manager with a blend of technical expertise, project management prowess, P&L, and strong people leadership skills is crucial for driving success in our industries. Here's a breakdown of what we are look for in each area:Technical Skills: Ensure the candidate has a solid...