
ServiceNow Developer
4 weeks ago
We are hiring for an experienced ServiceNow Developer to join on a contractual basis with Infosys for a hybrid role based out of Bangalore or Pune.
Key Responsibilities :
- End-to-end development on the ServiceNow platform across modules like TSM (Technology Service Management) and CSM (Customer Service Management)
- Develop, configure and script custom applications on ServiceNow
- REST/SOAP API integrations for external systems
- Work with Service Portals, UI Policies, Business Rules, and Client Scripts for customizations
- Understand and implement ITIL processes around Incident, Change, Problem, Case Management, and CMDB
Required Skills :
- Minimum 5+ years of hands-on ServiceNow development experience
- Strong expertise in TSM and/or CSM modules
- Proficiency in ServiceNow APIs, scripting, and integrations (REST/SOAP)
- Good understanding of UI customization, client scripts, and workflows
- ITIL knowledge across ITSM modules
Preferred Qualifications :
- ServiceNow CSA (Certified System Administrator), CSM/TSM certifications
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