Senior Engagement Manager

4 weeks ago

Mumbai, India Freecharge Full time

Department – Program management Role: Engagement Manager Designation - Senior Manager Work Location: Mumbai Location: Axis Mumbai Office with a flexibility to travel to Gurgaon office on need basis. Role: Engagement Manager Responsibilities: Client Engagement: Act as the primary point of contact for Axis Bank, ensuring strong, positive relationships and customer satisfaction. Business Development: Identify, explore, and pursue various business opportunities within Axis Bank to generate new business. Funnel Creation: Develop and maintain a consistent funnel of IT engagements, ensuring a steady flow of business opportunities. Communication: Maintain regular communication with key stakeholders at Axis Bank, understanding their needs and translating them into actionable plans. Strategic Planning: Work closely with the internal team to develop strategies that align with Axis Bank's objectives and drive mutual growth. Proposal Management: Prepare and present compelling business proposals, ensuring alignment with client needs and expectations. Performance Tracking: Monitor and report on the progress of engagements, providing regular updates to both the client and internal management Feedback Loop: Collect and analyze feedback from Axis Bank to continuously improve services and solutions offered. Requirements: Experience: 8-12 years of experience in an engagement or business development role, preferably within the IT or financial services sector. Communication Skills: Excellent verbal and written communication skills, with the ability to build rapport and trust with clients. Technological Understanding: Solid understanding of technology and IT services, with the ability to discuss and promote tech solutions effectively. Analytical Skills: Strong analytical and problem-solving abilities, with the capability to identify opportunities and devise effective strategies. Adaptability: Ability to work in a fast-paced environment, manage multiple priorities, and adapt to changing client needs and market conditions. Team Player: Collaborative mindset with the ability to work effectively with internal teams to deliver exceptional client outcomes. Education: Bachelor's degree in Business, Marketing, IT, or a related field. Advanced degree or relevant certifications are a plus. Compensation: Competitive base salary with an attractive incentive structure based on performance and business generation.

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