Front Desk

4 days ago


New Delhi, India Neoteric Properties Full time

Job Description – Front Desk Executive (Hospitality)Locations:Garden City – Opp. VISM College, Gwalior Nature Park – Behind New Collectorate Building, Gwalior Regal Garden – New City Center, SirolPosition Overview:We are seeking aFront Desk Executive (Hospitality)to be the first point of contact for visitors at ourExperience Galleries . The role involves welcoming guests with warmth, ensuring seamless hospitality, and creating a memorable first impression aligned with our brand values. Candidates from thehospitality sectorare preferred for their customer service orientation, professionalism, and ability to handle guest experiences gracefully.Key Responsibilities:Greet and welcome guests at the Experience Gallery with courtesy and professionalism. Manage guest check-ins/check-outs and maintain a record of walk-ins and appointments. Coordinate hospitality arrangements – refreshments, seating, ambience, and overall guest comfort. Assist guests in understanding the project showcase, direct them to sales representatives, and ensure smooth handovers. Maintain lobby discipline, cleanliness, and a professional environment at all times. Handle inbound calls, visitor queries, and scheduling of appointments when required. Work closely with the Sales & CRM team to ensure superior customer experience. Uphold brand standards of service, presentation, and guest relations.Qualifications & Skills:Graduate / Diploma in Hospitality Management, Hotel Management, or related field. 2–4 years of prior experience in hospitality, front desk, or guest relations. Excellent communication skills in English & Hindi. Strong interpersonal and customer service orientation. Well-groomed, polite, and presentable personality. Ability to handle multiple guests and tasks simultaneously with patience and poise.Compensation:Attractive salary package commensurate with experience.



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