Front Desk

4 days ago

New Delhi, India Neoteric Properties Full time

Job Description – Front Desk Executive (Hospitality)Locations:- Garden City – Opp. VISM College, Gwalior - Nature Park – Behind New Collectorate Building, Gwalior - Regal Garden – New City Center, SirolPosition Overview:We are seeking a Front Desk Executive (Hospitality) to be the first point of contact for visitors at our Experience Galleries. The role involves welcoming guests with warmth, ensuring seamless hospitality, and creating a memorable first impression aligned with our brand values. Candidates from the hospitality sector are preferred for their customer service orientation, professionalism, and ability to handle guest experiences gracefully.Key Responsibilities:- Greet and welcome guests at the Experience Gallery with courtesy and professionalism. - Manage guest check-ins/check-outs and maintain a record of walk-ins and appointments. - Coordinate hospitality arrangements – refreshments, seating, ambience, and overall guest comfort. - Assist guests in understanding the project showcase, direct them to sales representatives, and ensure smooth handovers. - Maintain lobby discipline, cleanliness, and a professional environment at all times. - Handle inbound calls, visitor queries, and scheduling of appointments when required. - Work closely with the Sales & CRM team to ensure superior customer experience. - Uphold brand standards of service, presentation, and guest relations.Qualifications & Skills:- Graduate / Diploma in Hospitality Management, Hotel Management, or related field. - 2–4 years of prior experience in hospitality, front desk, or guest relations. - Excellent communication skills in English & Hindi. - Strong interpersonal and customer service orientation. - Well-groomed, polite, and presentable personality. - Ability to handle multiple guests and tasks simultaneously with patience and poise.Compensation:- Attractive salary package commensurate with experience.

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