Support Engineer, Appstore Software Excellence

3 weeks ago


Bengaluru, India ADCI - BLR 14 SEZ Full time

Amazon's Appstore Platform services are highly available, mission critical services, handling a very large number of transactions and having a direct impact on the customer experience. Appstore Software Excellence team's vision is to promptly address end customer issues and reduce cost of doing business. Our long range plan is to advance to a product care team which can own legacy business/stack end to end to reduce cost of doing business and purpose bulk of investment towards new Appstore initiatives.
As part of our vision the team will working on migrating the existing services to a new infrastructure to more easily manage capacity, upgrade existing softwares and adapt the required bestpractices.
This role involves working closely with our senior engineers to design, develop and move to the new setup.

Key job responsibilities
Responsibilities
Do you want to solve business challenges through innovative technology? Do you enjoy working on cutting-edge, scalable services technology in a team environment? Do you like working on industry-defining projects that move the needle?

At Amazon, we hire the best minds in technology to innovate and build on behalf of our customers.Our Support Engineers (SEs) use cutting-edge technology to solve complex problems and get to see the impact of their work first-hand.

The challenges SEs solve for at Amazon are big and influence millions of customers, sellers, and products around the world. We are looking for individuals who are passionate about building and maintaining latest software and optimizing services while managing ambiguity and the pace of a company where development cycles are measured in weeks, not years.

If this sounds interesting to you, apply and come chart your own path at Amazon.

About the team
In Appstore, “We entertain, and delight, hundreds of millions of people across devices with a vast selection of relevant apps, games, and services by making it trivially easy for developers to deliver”. Appstore team enables the customer and developer flywheel on devices by enabling developers to seamlessly launch and manage their apps/ in-app content on Amazon. It helps customers discover, buy and engage with these apps on Fire TV, Fire Tablets and mobile devices. The technologies we build on vary from device software, to high scale services, to efficient tools for developers.

BASIC QUALIFICATIONS

- 2+ years of software development, or 2+ years of technical support experience
- Bachelor's degree in engineering or equivalent
- Experience troubleshooting and debugging technical systems
- Experience in Unix
- Experience scripting in modern program languages

PREFERRED QUALIFICATIONS

- Experience with AWS, networks and operating systems

Our inclusive culture empowers Amazonians to deliver the best results for our customers.

  • Bengaluru, India ADCI - BLR 14 SEZ Full time

    Amazon's Appstore Platform services are highly available, mission critical services, handling a very large number of transactions and having a direct impact on the customer experience. Appstore Software Excellence team's vision is to promptly address end customer issues and reduce cost of doing business. Our long range plan is to advance to a product care...


  • Bengaluru, India Amazon Full time

    Amazon FireTV products are revolutionary consumer devices that have become the #1 best-selling Amazon products. They are among the most innovative and fastest growing businesses at both Amazon and the entire consumer electronics industry. We are looking for talented software engineers to join our team in building consumer experiences. This is an enormous...


  • Bengaluru, Karnataka, India Amazon Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Amazon FireTV products are revolutionary consumer devices that have become the #1 best-selling Amazon products. They are among the most innovative and fastest growing businesses at both Amazon and the entire consumer electronics industry. We are looking for talented software engineers to join our team in building consumer experiences. This is an enormous...


  • Bengaluru, Karnataka, India ADCI - BLR 14 SEZ Full time

    3+ years of design experience - Have an available online portfolio - Experience working with agile development teams (agile/scrum/kanban) Are you someone with a big-picture vision and a drive to make that vision a reality? Do you enjoy working on cutting edge mobile technology in a fast-paced team environment to shape creative, high quality, and engaging...


  • Bengaluru, Karnataka, India Travtech Software Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    We are seeking a proactive and detail-oriented Software Support Engineer to provide technical assistance, troubleshoot software issues, and ensure smooth product performance for our clients and internal teams. T Required Candidate profile2–5 years of experience in software support, application support, or technical support. Strong knowledge of SQL and...


  • Bengaluru, Karnataka, India ADCI - BLR 14 SEZ Full time

    B.Tech/BE, M.Tech/ME, BSC, MCA with specialization in Computer Science, Information Technology Open to working in shifts and rotational week offs. Strong knowledge in language vocabulary and grammar Meticulous attention to detail; the ability to juggle many tasks in parallel without lowering your quality bar Comfort working with a broad range of...


  • Bengaluru, Karnataka, India Amazon Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Amazon is looking for a talented and enthusiastic Software Development Engineer to join the Digital Post Purchase Platform team. The Digital Post Purchase Platform team owns services supporting the post purchase management for Subscriptions, Content and Devices for internal clients such as Amazon Prime, Amazon Music, Audible, Kindle, Prime Video, Amazon...


  • Bengaluru, India Amazon Full time

    Selling on Amazon is one of the fastest growing businesses at Amazon.com, with more than 50% of all items currently sold originating from third-party sellers. Our team's vision is to offer next generation systems that enable Amazon and third-party solutions providers to innovate rapidly for millions of Selling Partners worldwide, helping them automate and...


  • Bengaluru, Karnataka, India Amazon Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Interested in solving hard technical problems that have a direct impact on our business and customers? Do you enjoy the challenge of figuring out scalable and reusable technical solutions in the context of business problems with ever-growing complexity? We are looking for a talented Software Development Engineer to join the Digital Royalties and Vendor...

  • Software Engineer

    2 days ago


    Greater Bengaluru Area, India OMNITAAS Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    ResponsibilitiesDevelop UI/UX and software services on mobile devicesExperienced with REST APIsCollaborate with server-side and DB engineersPerform software development and code reviewsCollaborate with product QA testing, build and release processesWork with Appstore providers for delivery and deploymentProvide L2 technical supportMust Have Skills4+ years of...