Network Engineer

3 weeks ago


Bengaluru, Karnataka, India Angel and Genie Full time

Job Title : Network Engineer L1/L2 : : 4 to 6 Overview :

As a Network Engineer (L1/L2), you will be responsible for installing, monitoring, maintaining, and troubleshooting enterprise network infrastructure. Youll handle first-line support (L1) for routine issues and escalate or resolve more complex problems (L2), ensuring high availability and performance of network systems. Escalating support requests to OEM TAC, following up and ensure Responsibilities :- Install, configure and maintain routers, switches, Wi-Fi, firewall etc.

- Respond to alerts and incidents.

- Perform basic troubleshooting of LAN/WAN, Wi-Fi, and VPN issues.

- Assist in configuring routers, switches, and firewalls under supervision.

- Document incidents, resolutions, and standard operating procedures.

- Escalate unresolved issues to L3 or vendor support teams.

- RMA process management to handle hardware diagnosed issues.

- Job entails travelling to Customer sites and addressing support requests.

- Participate in network design and capacity Skills & Qualifications :

- Strong understanding of TCP/IP, subnetting, DNS, DHCP, NAT.

- Hands-on experience with routing and switching protocols.

- Familiarity with network security concepts (ACLs, VPNs, firewalls).

- Knowledge of monitoring tools and packet analysers (Wireshark).

- Certifications : Valid CCNA (preferred), CCNP would be a Skills :

- Excellent communication and documentation skills.

- Strong analytical and problem-solving mindset.

- Team player with a proactive attitude.

(ref:hirist.tech)
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