Office Coordinator

4 days ago

Indore, India Alankaram Full time

Job Title: Back Office / Sales Coordinator – Team Lead


Location : Alankaram Head Office, Pithampur (M.P.)

Department : Sales / Operations

Reports To : Senior Sales Manager / Sales Head


About Alankaram

Alankaram is a premium furniture brand known for its fusion of traditional Indian craftsmanship and modern aesthetics. We specialize in bespoke solid wood furniture made from teak, ash, oak, and beech wood. With a growing retail presence across India and international exposure, Alankaram is driven by design, quality, and service excellence.


Role Overview

We are looking for a skilled and proactive Sales Coordinator with strong leadership skills to head a back-office team of 3–6 coordinators. This role is pivotal in ensuring smooth sales order processing, communication between departments, and client coordination. The position is based full-time at our manufacturing headquarters in Pithampur.


Key Responsibilities

Sales Support & Coordination

• Manage end-to-end sales order processing, from enquiry to dispatch.

• Track status of orders in coordination with production, design, logistics, and sales teams.

• Coordinate with retail and B2B clients for queries, updates, documentation, and payments.


Team Leadership

• Lead, train, and manage a team of 3–6 back-office executives.

• Assign tasks, monitor performance, and ensure timely execution of daily responsibilities.

• Conduct regular team reviews and ensure adherence to SOPs.


Reporting & Systems

• Maintain sales reports, lead tracking sheets, and CRM entries.

• Provide weekly and monthly MIS to sales leadership.

• Assist in preparing product-wise or region-wise sales summaries.


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