Office Coordinator
4 weeks ago
Job Title: Back Office / Sales Coordinator – Team Lead
Location : Alankaram Head Office, Pithampur (M.P.)
Department : Sales / Operations
Reports To : Senior Sales Manager / Sales Head
About Alankaram
Alankaram is a premium furniture brand known for its fusion of traditional Indian craftsmanship and modern aesthetics. We specialize in bespoke solid wood furniture made from teak, ash, oak, and beech wood. With a growing retail presence across India and international exposure, Alankaram is driven by design, quality, and service excellence.
Role Overview
We are looking for a skilled and proactive Sales Coordinator with strong leadership skills to head a back-office team of 3–6 coordinators. This role is pivotal in ensuring smooth sales order processing, communication between departments, and client coordination. The position is based full-time at our manufacturing headquarters in Pithampur.
Key Responsibilities
Sales Support & Coordination
• Manage end-to-end sales order processing, from enquiry to dispatch.
• Track status of orders in coordination with production, design, logistics, and sales teams.
• Coordinate with retail and B2B clients for queries, updates, documentation, and payments.
Team Leadership
• Lead, train, and manage a team of 3–6 back-office executives.
• Assign tasks, monitor performance, and ensure timely execution of daily responsibilities.
• Conduct regular team reviews and ensure adherence to SOPs.
Reporting & Systems
• Maintain sales reports, lead tracking sheets, and CRM entries.
• Provide weekly and monthly MIS to sales leadership.
• Assist in preparing product-wise or region-wise sales summaries.
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