Hardgoods Merchandiser

Company Description About Senses LifestyleSenses Lifestyle is a leading manufacturer–exporter of handcrafted wooden tabletop, houseware, serveware, and pet products, supplying to major global retailers across the US, Europe, and Middle East. We manage fast-paced developments, sampling, and bulk shipments with a strong design and quality focus. Key Responsibilities1. Buyer Communication & Development ManagementAct as the primary point of contact between buyers and internal teams. Understand buyer briefs, mood boards, packaging needs, and compliance requirements. Share timely updates, approvals, and information with buyers professionally. 2. Sampling & Product DevelopmentCreate spec sheets, BOMs, costing sheets, and internal development briefs. Coordinate with design, sampling, wood, metal, enamel, finishing & QC teams. Ensure all samples meet buyer expectations in quality, size, finish, and branding. Manage sample timelines, reworks, and dispatches. 3. Costing & PricingPrepare accurate costings based on material, labour, finish, hardware, packaging, and logistics. Work with finance and production to finalise price structures. 4. Order ManagementPrepare PI/PO confirmations and ensure accuracy of order details. Coordinate with planning, production & QA teams for timely execution. Track order progress, approvals, and milestones. 5. Packaging & LabellingWork on packaging artworks, labels, barcode placements, inserts, and carton specs. Ensure compliance with buyer guidelines (MOQ, carton tests, FSC, Lacey Act info, etc.). 6. Documentation & Follow-UpsMaintain trackers for sampling, orders, dispatches, costing, and development. Prepare shipment details with the export documentation team when required. Manage approvals for shade cards, finishing samples, and pre-production samples. 7. Quality CoordinationWork closely with QC teams to ensure product quality aligns with buyer standards. Handle on-ground checks for critical items and assist in solving issues. Skills RequiredStrong communication skills (written & verbal). Good hand on Excel, Word, email communication, and documentation. Understanding of wooden & handicraft manufacturing processes. Knowledge of global retail compliance (drop tests, finish approvals, packaging rules). Detail-oriented, organized, and proactive. Ability to multitask and manage multiple buyers/orders at once. Why Work With Senses LifestyleWork with top international retailers and high-volume export buyers. Fast-paced, growth-oriented workplace. Exposure to innovative designs, materials & global trends. Competitive salary and growth opportunities.