Customer Service

3 weeks ago


Bengaluru, India White Force Full time

Job description

HIRING FOR CUSTOMER SERVICE - Non voice


Location - Bangalore



Roles & Responsibilities




● Create an inspiring team environment with an open communication
culture 


● Achieve tasks 


● Respond to customer inquiries via email, chat, or social media in a timely
and professional manner. 


● Provide accurate information regarding products, services, and company
policies. 


● Escalate complex or unresolved issues to the appropriate department. 


● Maintain accurate records of customer interactions and actions taken in
the company's CRM system. 


● Prepare and update reports as required by the management team. 


● Ensure written communication meets quality standards, including
grammar, tone, and clarity. 


● Adhere to response time guidelines to meet service level agreements
(SLAs).



Email =


Contact No.-



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