Hotel Executive Assistant Manager

21 hours ago

Kochi, India RVS Hospitality Group LLC Full time

Job Title: Executive Assistant Manager Location: RemoteJob Type: Full-TimeWorking Hours: 7:00 PM – 4:00 AM ISTWorking Days: Monday to SaturdayExperience Required: Minimum 5 Years (with prior experience in Hilton Hotels mandatory)Salary: ₹5.0 Lakhs(CTC)Job Summary:We are seeking an experienced and dynamic Executive Assistant Manager to support the General Manager in overseeing all aspects of hotel operations. The ideal candidate will ensure smooth daily operations, uphold service excellence, and foster strong internal and external relationships.This leadership role is pivotal in maintaining high service standards, enhancing guest satisfaction, and driving operational success while aligning with organizational goals.Key Responsibilities:Oversee day-to-day hotel operations and support the General Manager in all operational matters.Assign duties to Heads of Departments (HODs) and monitor performance to ensure compliance with hotel policies and standard operating procedures.Act as the hotel’s Public Relations representative to promote the property within the hospitality industry, local community, and trade associations.Monitor guest feedback across platforms such as Guest Assistance, Expedia, and Engine, and drive the service recovery process.Ensure full compliance with all operational controls, SOPs, policies, and service standards.Resolve guest complaints promptly and implement effective service recovery strategies.Maintain accurate records including cash flow sheets, guest floor limits, AR aging reports, direct billing, etc.Foster owner loyalty through proactive communication and by delivering consistent business results.Assist the General Manager in addressing key property issues, including capital projects, guest services, and refurbishments.Build strong relationships with hotel staff, department heads, and other departments to enhance overall efficiency and execution of special events.Conduct regular audits on par stock to ensure all necessary hotel supplies are adequately stocked.Ensure effective and timely communication regarding hotel policies and procedures.Be available 24/7 to respond to any guest or staff emergencies.Collaborate with the sales team for corporate client handling and new client acquisition as needed.Perform any other duties as assigned by the General Manager or senior management.Who Can Apply:Only candidates who meet the following criteria will be considered:Minimum of 5 years of experience in a managerial role within hotel operations.Proven leadership, organizational, and communication skills.Ability to work night shifts (7 PM to 4 AM IST), Monday through Saturday.Strong problem-solving skills and a guest-first mindset.What We Offer:Competitive salary packageA collaborative and supportive remote work environmentOpportunity to work with a dedicated and professional team

  • Marcom Manager

    2 weeks ago

    Kochi, India Marriott International Full time

    JOB SUMMARY The Marketing and Communications Manager is part of an important team that creates and executes property-level communications to our customers. Under the leadership of the Director of Marketing and Communication, this role promotes on-brand messaging to customers through traditional, digital, and social media channels all with the goal of...

  • Front Office Assistant(4 Star Hotel)

    5 days ago

    Kochi, India Affable Management Services Full time

    **Front Office Assistant(4 star Hotel) - Male - Kochi** **Salary**: Rs. 15,000/- upto Rs. 18000/- plus food and accommodation Required :Pleasing personality with good communication skills Qualification: degree or diploma in hotel management. Job Location: Kochi Industry: 4 Star Hotel **Salary**: ₹15,000.00 - ₹18,000.00 per month Ability to...

  • Junior Front Office Assistant(4 Star Hotel)

    1 week ago

    Kochi, India Affable Management Services Full time

    **Junior Front Office Assistant(4 star Hotel) - Male - Kochi** **Salary**: Rs. 10,000/- upto Rs. 16,200/- plus food and accommodation Required :Pleasing personality with good communication skills Qualification: degree or diploma in hotel management. Job Location: Kochi Industry: 4 Star Hotel **Salary**: ₹10,000.00 - ₹16,200.00 per...

  • Front Office Assistant

    5 days ago

    Kochi, India Affable Management Services Full time

    **Front Office Assistant (Female) - 1 no, 4 star Hotel, Kochi** Salary package - Rs. 15000 to 18000 Qualification: degree or diploma in hotel management. Experience: 1+ yrs experience in front office Job Location: Kochi Industry: 4 Star Hotel **Salary**: ₹15,000.00 - ₹18,000.00 per month Schedule: - Day shift **Education**: - Diploma...

  • Purchase Executive

    1 week ago

    Kochi, India Miletia Guide Solutions PVT LTD Full time

    Hiring for reputed Resort group **Location : Kollam** **Food and accomdation provided** **Minimum 2 to 3 years of experience as purchase excutive in Hotel/Resort industry** Basic Function: - Supervise/work together with Storekeeper to ensure that all incoming merchandise is dated, priced, and rotated in all circumstances Role and Responsibilities: -...

  • Hotel General Manager

    2 weeks ago

    Kakkanad, Kochi, Kerala, India Zoot Stay, Infopark Kochi Full time ₹ 30,000 - ₹ 35,000 per year

    Role Overview:The General Manager will serve as the Business Head for the hotel division, taking full ownership of business performance, operations, and guest satisfaction across one or more hotel properties. This role requires a strategic thinker with strong leadership, commercial acumen, and the ability to drive growth and profitability while maintaining...

  • Hotel Revenue Manager

    4 weeks ago

    Kochi, Kerala, India Helpstar Ltd Full time

    TL DR We help hotels make more money You help us help them Remote analytical impactful About Us Short Sweet We re a Remote first based company making hotel revenue less of a guessing game Our job Help hotels around the world make smarter pricing decisions Think of us as the behind-the-scenes nerds turning empty rooms into real revenue We re growing fast And...

  • Accounts Assistant

    2 weeks ago

    Kochi, Kerala, India Sidra Pristine Hotel & Portico Halls Full time

    **Accounts Assistance** We are looking for someone who is capable of handling the day-to-day operations of the finance department **Responsibilities**: - Ensure daily posting of revenue and expenses to the appropriate books - Preparation of bank reconciliation and payrolls - Vouch Bills and Invoices. - Verify vendor ledger and initiate prompt...

  • Key Accounts Executive – Hotel Supplies

    2 weeks ago

    Maradu, Kochi, Kerala, India Infinity Ideas Full time

    Key Accounts Executive – Hotel SuppliesCompany: Infinity Group, DubaiWork Location: Ernakulam, Kerala (Onsite)Job Description:The Key Accounts Executive will be responsible for managing and growing relationships with key hotel clients, supporting the sales team in quotation preparation, and ensuring smooth coordination across product categories such as...

  • Front Office Hotel Receptionist

    1 week ago

    Kochi, India Zoot Stay Full time

    A Hotel Receptionist is responsible for welcoming guests and acting as their first point of contact. They log issues or requests and pass them to the correct member of staff, provide information and advice to guests and act as ambassadors for the hotel. **Female Receptionist is Preferred.** **Language - **ENGLISH: Fluent** **JOB ROLES AND...