Principal -Product Engineering

3 weeks ago


Gurugram, India Sprinklr Full time

Description

As Principal AI Engineer, you will lead the technical design and development of AI agent systems and LLM-powered capabilities. You’lloperate at the intersection of applied research, systems design, and strategic customer engagement. While your day job includes architecting scalable, production-ready AI components, your role also spans into guiding enterprise customers—serving as a thought leader in pre-sales, executive briefings, and AI strategy workshops. 
 

Key Responsibilities:

Technical Leadership 

Architect and implement advanced AI agent frameworks using LLMs (e.g. GPT, Claude, open-weight models). 

Design end-to-end systems and solutions that integrate planning, memory, retrieval, and tool usage within AI agents. 

Lead model evaluation, prompt engineering, fine-tuning, and RLHF efforts where necessary. 

Collaborate with product and engineering teams to translate AI capabilities into platform features. 

Customer & Pre-Sales Engagement 

Partner with Sales, Product, and GTM to articulate AI strategy and solution architecture to enterprise clients. 

Participate in pre-sales meetings, technical deep-dives, and AI innovation workshops with C-level stakeholders. 

Translate customer needs into solution blueprints involving agents, LLMs, and AI workflows. 

Represent the company in conferences, webinars, and thought-leadership forums as an AI expert.

Requirements:

Must-Have 

PhD in Computer Science, Machine Learning, NLP, or related field. 

7+ years of industry experience in AI/ML, with at least 2 years focused on LLMs and/or AI agents. 

Strong programming skills in Python and experience with frameworks such as LangChain, Transformers, Ray, or similar. 

Experience building production systems using LLMs (RAG, agentic workflows, orchestration, tool use, etc). 

Exceptional communication skills and a proven ability to present complex ideas to technical and non-technical audiences. 

Experience in client-facing roles or pre-sales technical advisory. 

Nice-to-Have 

Experience with enterprise AI deployment (e.g., compliance, privacy, scalability). 

Publications or public talks in AI, NLP, or agentic systems. 

Contributions to open-source LLM/agentic frameworks. 

Why You'll Love Sprinklr:

We're committed to creating a culture where you feel like you belong, are happier today than you were yesterday, and your contributions matter. At Sprinklr, we passionately, genuinely care. For full-time employees, we provide a range of comprehensive health plans, leading well-being programs, and financial protection for you and your family through a range of global and localized plans throughout the world.

For more information on Sprinklr Benefits around the world, head to to browse our country-specific benefits guides.

We focus on our mission: We founded Sprinklr with one mission: to enable every organization on the planet to make their customers happier. Our vision is to be the world’s most loved enterprise software company, ever.
 

We believe in our product: Sprinklr was built from the ground up to enable a brand’s digital transformation. Its platform provides every customer-facing team with the ability to reach, engage, and listen to customers around the world. At Sprinklr, we have many of the world's largest brands as our clients, and our employees have the opportunity to work closely alongside them.
 

We invest in our people: At Sprinklr, we believe every human has the potential to be amazing. We empower each Sprinklrite in the journey toward achieving their personal and professional best. For wellbeing, this includes daily meditation breaks and virtual fitness. We have continuous learning opportunities available with LinkedIn Learning and more.

EEO - Our philosophy: Our goal is to ensure every employee feels like they belong and are operating in a judgment-free zone regardless of gender, race, ethnicity, age, and lifestyle preference, among others. We value and celebrate diversity and fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we’re more innovative, creative, and successful.
 

Sprinklr is proud to be an equal-opportunity workplace and is an affirmative-action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. See also Sprinklr’s EEO Policy and EEO is the Law.



  • Gurugram, India Sprinklr Full time

    Description What Does Success Look Like As a Senior Lead / Principal Product Engineer, you will be a key technical leader responsible for designing, architecting, and driving highly scalable and distributed backend systems. You will play a pivotal role in setting engineering standards, mentoring senior engineers, and delivering platform innovations that...


  • Gurugram, India Sprinklr Full time

    Description What Does Success Look Like As a Senior Lead / Principal Product Engineer, you will be a key technical leader responsible for designing, architecting, and driving highly scalable and distributed backend systems. You will play a pivotal role in setting engineering standards, mentoring senior engineers, and delivering platform innovations that...


  • Gurugram, India Sprinklr Full time

    Description What Does Success Look Like As a Senior Lead / Principal Product Engineer, you will be a key technical leader responsible for designing, architecting, and driving highly scalable and distributed backend systems. You will play a pivotal role in setting engineering standards, mentoring senior engineers, and delivering platform innovations...


  • Chennai, Gurugram, India Natwest Digitalx Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Join us as a Principal EngineerThis is a challenging role that will see you design and engineer software with the customer or user experience as the primary objectiveWith your software development background, youll be working with architects to help define major components of the business-wide target architecture and roadmapYoull gain valuable senior...


  • Gurugram, India HyrEzy Talent Solutions Full time

    Job Title : Lead / Principal Software Engineer (Gen AI)Location : Gurugram, Haryana, India (Hybrid Mode)Compensation : - 2.5M - 8M INR + 0.05% - 0.30% equityJob Type : Full-timeExperience : 6+ yearsAbout Our Client :Our client is a cutting-edge, AI-powered regulatory compliance platform that has made rapid strides in the industry. With major backing from...


  • Gurugram, Gurugram, India Delhivery Full time

    Job Description Role: Product Manager/Senior Product Manager/Principal Product Manager Location: Gurgaon Overview: Delhivery is at the forefront of revolutionizing logistics and supply chain management in India. As we continue to grow and scale, we are seeking a dynamic and experienced Product Managers at all levels to lead the development of our...

  • Principal Engineer

    1 week ago


    Gurugram, Gurugram, India Majid Al Futtaim Full time

    Job Description Business Introduction Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 43,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the...


  • Gurugram, Gurugram, India NatWest Group Full time

    Job Description Join us as a Principal Engineer - This is a challenging role that will see you design and engineer software with the customer or user experience as the primary objective - You'll be playing a major role in the engineering centre of excellence, collaborating to improve the bank's overall software engineering capability - You'll gain valuable...

  • Principal Engineer

    3 weeks ago


    Gurugram, Gurugram, India Ramboll Full time

    Job Description Company Description Ramboll in India Ramboll has more than 1,000 experts working across five offices in India applying their passion to deliver innovative solutions in markets as diverse as Buildings, Transport, Planning & Urban Design, Water, Environment & Health and Energy. Founded in Denmark, Ramboll is a people company. We invite you to...


  • Gurugram, India DeepRunner AI Full time

    Role OverviewWe are seeking an exceptional Principal Enterprise Software Engineer to serve as a technical leader and architectural authority for our engineering organization. In this role, you will be responsible for designing and implementing distributed, multi-tenant systems that operate at scale while maintaining the highest standards of reliability,...