Front Office Supervisor
2 weeks ago
La-Paz Gardens Beacon is a hotel located near Goa International Airport in Goa, India. Offering 74 well-appointed, fully air-conditioned rooms and suites and a range of restaurants to choose from, the hotel also provides conference and banquet facilities. La-Paz Gardens Beacon is committed to providing comprehensive amenities and personalized services.
Role Description
This is a full-time on-site role for a Front Office Supervisor. The Front Office Supervisor will be responsible for managing and supervising receptionist duties, including reservations, providing exceptional customer service, and ensuring effective communication with guests and colleagues.
Qualifications
- Supervisory skills and experience
- Experience with receptionist duties and reservations
- Excellent customer service skills
- Strong communication skills, both written and verbal
- Ability to work well under pressure and handle complaints effectively
- Proficiency in relevant software applications, such as Microsoft Office and hotel management systems
- Leadership and problem-solving skills
- Bachelor's degree in Hotel Management or relevant field is preferred
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