Network Operation Specialist Level 1

2 months ago


Kochi, India Pearlsoft Technologies LLP Full time

Network Operation Specialist Level 1

Experience Level: 2-3+ Years

•Customer service experience is essential
•Good understanding of ITIL practices
•Experience using ServiceDeskPlus or similar ticketing system
•General Linux knowledge and troubleshooting skills
•Strong experience with incident management
•Good experience Windows/Linux Administrator
•Background in supporting Windows operating systems and Microsoft Office applications
•General understanding of LAN / WAN principles & environments
•Experience in managing and troubleshooting network infrastructures


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