Customer Care Executive
4 weeks ago
CA Dunia provides comprehensive solutions to streamline businesses' legal, financial, administrative, and marketing needs in Mumbai. The company focuses on ensuring legal compliance, optimizing financial management, enhancing operational efficiency, and building a strong brand presence for clients. Asset protection strategies are implemented to safeguard resources and ensure long-term security and success.
This is a contract role for a Customer Care Executive based in Mumbai. The Customer Care Executive will be responsible for providing customer support, ensuring customer satisfaction, delivering excellent customer service, effective communication, and assisting with sales activities on-site.
- Customer Support, Customer Satisfaction, and Customer Service skills
- Strong communication skills
- Sales experience
- Ability to empathize with customers and address their needs
- Problem-solving skills
- Attention to detail and organizational skills
- Previous experience in a similar role is a plus
- Bachelor's degree in Business Administration or related field
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