Customer care executive

5 months ago


Indore, India Probiz Management Services pvt Full time
  • Boys (rotational shift) / Girls (6 to 8 pm )Any 9 hours
  • Education : 12 pass/ Graduate
  • Skills: Excellent English communication
  • Managing a team of representatives offering customer support.
  • Overseeing the customer service process.
  • Resolving customer complaints brought to your attention.
  • Creating policies and procedures.
  • Planning the training and standardization of service delivery.
  • Selecting and hiring new staff.
  • Monitoring the work of individual representatives and of the team.
  • Conducting quality assurance surveys with customers and providing feedback to the staff.




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