Customer Services
4 months ago
To be successful in this role, agent should be an excellent communicator, with good writing skills, patience, attention to details, conflict resolution, and computer literacy who’s able to earn our clients’ trust.
Agent should also be able to help establish our reputation as a company that offers excellent
customer support during all post-sales procedures.
Respond to customer queries in a timely and accurate way, via phone, email or chat
Email agents support Lmn customers via email, this role include developing customer relationships.
Key responsibilities:
- Identifying customer needs.
- Recommending solutions.
- Solving customer issues in a timely and accurate way.
- Maintaining job knowledge.
- Reporting to supervisors.
- Forwarding unresolved queries to specialists.
Requirements
- - Excellent English knowledge.
- - Customer service attitude.
- - Ability and willingness to learn.
- - Good Listening and responding skills.
European Shift(2 Pm), 6days working, Rotational Week off, Work from office only - 2 way cab.
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