Inside Sales
1 month ago
ROLES & RESPONSIBILITIES, but not limited to
• Responsible for making outbound calls and regular follow up on leads assigned.
• Build a strong relationship / trust with customers by understanding the customer requirements and
suggesting the right product to the Customers.
• Selling Membership over the phone and achieve the targeted sales numbers & value, set quality
parameters
• Explaining the product features in detail and how to use the packages.
• Understand the Customer requirements, encourage them to upgrade / renew the matrimony
packages.
• Address all the issues / grievances of customers and provide the right customer experience.
• Capture the insights from customer interactions and share it with the internal team.
• Strictly adhere to the process requirements
A TELECALLER should have knowledge of
• Business Knowledge Process Knowledge
• Product Knowledge
• Customer Orientation / Technical Skills
• Language skills English (Strong Communication)/ Regional language
EXPERIENCE
2 - 3 years’ experience
Note: Only female candidates can apply.
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