Inside Sales

1 month ago


Mumbai, India Klasy Innovation Pvt Ltd Full time

ROLES & RESPONSIBILITIES, but not limited to

• Responsible for making outbound calls and regular follow up on leads assigned.

• Build a strong relationship / trust with customers by understanding the customer requirements and

suggesting the right product to the Customers.

• Selling Membership over the phone and achieve the targeted sales numbers & value, set quality

parameters

• Explaining the product features in detail and how to use the packages.

• Understand the Customer requirements, encourage them to upgrade / renew the matrimony

packages.

• Address all the issues / grievances of customers and provide the right customer experience.

• Capture the insights from customer interactions and share it with the internal team.

• Strictly adhere to the process requirements


A TELECALLER should have knowledge of

• Business Knowledge Process Knowledge

• Product Knowledge

• Customer Orientation / Technical Skills

• Language skills English (Strong Communication)/ Regional language


EXPERIENCE

2 - 3 years’ experience

Note: Only female candidates can apply.



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