lyxel&flamingo - Team Lead - Social Media Account Management (4-8 yrs)
4 weeks ago
Overview : We are seeking an experienced and dynamic Team Lead Account Manager with advanced knowledge in social media, strategic planning, and a moderate understanding of influencer marketing, paid media, SEO, technology, and e-commerce. The candidate should be focused on driving account growth, executing impactful campaigns, possess strong leadership skills to manage and mentor a team of 2-3 individuals, and recognize the crucial nature of client management. The role requires a strategic thinker with a proven track record of successful account management, campaign execution, and team leadership, and coordinate during pitch activities.
Key Responsibilities :
1. Strategic Account Management:
Develop and implement strategic account plans to drive growth and achieve client objectives.
Leverage advanced knowledge of social media platforms to create impactful campaigns.
Utilize moderate understanding of media, SEO, technology, and e-commerce to enhance overall account strategies and cross-sell accordingly.
2. Campaign Execution:
Lead the planning and execution of large-scale campaigns that align with client goals. Work on 360 integrated campaigns.
Collaborate with cross-functional teams to ensure seamless campaign delivery.
Monitor campaign performance and implement optimizations based on data-driven insights.
3. Research and Analysis:
Conduct thorough market research to identify industry trends and competitive landscapes.
Utilize research findings to inform and enhance account strategies.
Stay updated on the latest trends and technologies relevant to the industry.
4 Team Leadership and Management:
Lead and mentor a team of 2-3 Account Managers/Solutions Architect, providing guidance and support.
Foster a collaborative and high-performance team culture.
Conduct regular performance reviews and set clear goals for team members.
5 Client Relationship Management:
Build and maintain strong client relationships, acting as the main point of contact.
Recognize the crucial nature of client management in ensuring client satisfaction.
Address client concerns and proactively identify opportunities for account expansion.
6. New Business Pitches :
Actively participate in major pitches and campaigns to secure new business.
Serve as the internal point of contact for all verticals during the pitch process.
Manage client coordination for pitches, ensuring seamless communication and understanding of client needs.
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Gurgaon, Haryana, India iimjobs Full timeLOCATION:Gurugram (WORK FROM OFFICE)Company Name: ConfidentialSalary: ConfidentialMUST HAVE EXPRIENCE:Social Media listening, Social media analytics, Social media monitoring, Team handling, online reputation management(ORM)WHAT YOU'LL DO:Don't go exactly by the JD Social Media listening, Social media analytics should be strongDATA ANALYSIS AND REPORTING...
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