Manager III Risk Mining Account Integrity

2 months ago


Bengaluru, Karnataka, India timesjobs Full time


Amazons Account Integrity team (AIT) within the Selling Partner Support organization is looking for a senior leader for the Risk Mining team based out of India.

The AIT team owns designing and building high performance software systems using machine learning that identify and prevent fraudulent activity and maintain high trust levels with our customers.

Stopping bad actors improves our ability to stop downstream fraud and abuse. The role of the Risk Mining team is to detect and quickly mitigate unique patters of bad actor activity.

As a leader of the Risk Mining org in the Account Integrity group, you will be responsible for managing a team of 9 risk specialists directly and 1 Risk Mining analyst.

You will also be leading all process improvements initiatives as a program leader with downstream teams such as Abuse and Fraud detection.

Your team will enable analysis of large data sets in partnership with product managers, scientists, and engineers, drive root cause analysis of ever-changing bad actor behaviours and deploy rules that will prevent bad actors from gaining access to Amazon's platform.

Key job responsibilities

Provide leadership direction to Risk specialists and Risk mining analyst in managing day to day activities of bad actor detection
Develop and help drive the execution of the Risk Mining analyst charter based out of the IN location
Navigate an ever-changing risk environment and focus on developing long term strategic charter and balance it with very short term initiatives
Provide high severity event support for Risk Mining WW in addition to the Risk Mining analyst by querying data via SQL queries and write systemic rules to manage bad actor traffic

Start a new charter for incorporating downstream signals from Fraud and Abuse teams for improving AIT efficiency in detection of bad actor traffic.

Consequently, improve downstream signal sharing with Abuse and Fraud teams for improved detection of bad actor activity during a transaction
Lead and manage talent reviews for the direct team. Also should be able to drive the talent review for the entire Risk Mining and Operations org as per roster
Write quarterly business reviews (and monthly business reviews) that are reviewed at leadership level
Develop scalable mechanisms within the team for providing OP1 and OP2 (OP = Operational plan) tech inputs to machine learning and Engineering teams - once per year

A day in the life


Manage day to day issues of the team in terms of team health and satisfaction, unblock any administrative or data issues with HR, GREF or AIT internal stakeholder teams.

Includes weekly 1:1s and performance management
Monitor and regulate high performance from the Risk Mining team
Lead and be available for meetings with US and CR stakeholders teams during IST night time (own team will be staffed likewise)
Handover in progress work with clear templates
Work on projects - via meetings, mental model or output documents, workshops, internal dive deeps.

About the team

Our team consists of Business Analysts and Risk Mining specialists that roll up to the Account integrity Machine Learning Team.

We evaluate instances of organized bad actor account take over and creation of fraudulent accounts on Amazon. We collaborate closely across multiple functions in order to mitigate these attacks through various short and long term solutions. The team is located across the world and in multiple time zones that enable working round the clock.
We are open to hiring candidates to work out of one of the following locations:
Bangalore, KA, IND
Locations - IND, KA, Bangalore

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