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Advisor Business Analyst at Fiserv Inc

3 months ago

Pune, Maharashtra, India timesjobs Full time
Responsibilities

Requisition ID R
Date posted 08/16/2024
End Date 08/17/2024
City Pune
State/Region Maharashtra
Country India
Location Type Onsite

Calling all innovators find your future at Fiserv.

Were Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world.

We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day quickly, reliably, and securely.

Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, were involved.

If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Advisor, Business Analyst


As an IA, you will be responsible for onboarding and rolling out of new clients on our standard integration platform.

You will be required to work directly with the client to perform these implementations, consult on the product suite and / or discuss application design.

You will also be responsible for early engagement with Project/Implementation managers from other Fiserv teams and/or clients, identify/help clear roadblocks, negotiate deadlines, define priorities with implementation engineers, and manage risks.


Essential Job Responsibilities:
IA will perform implementations for Fiservs clients via telephone, e-mail, and web-based contact channels.
Deliver professional and timely client/internal communications regarding current implementation/support cases.
IA will thoroughly track, organize, and document all product and support related activities.

IA will develop and maintain a full understanding of Fiserv products and services and stay abreast of relevant industry trends and best practices.

Handle mission-critical projects during and after implementation.
Analyze Network issues, understand the flows and dependencies and discuss it with the Network engineers.

Accountable for driving production incidents to resolution, by analyzing and coordinating with the required parties and always acting as the owner and leader of the situation.

Discuss technical issues with business analysts and developers.
Recreate problems locally and identify underlying defects.
Perform technical evaluation of the defects.
Understand the impact of changes across the application.
Perform other duties as assigned.

Preferred Skills, Experience, and Education:
6-10 years of relevant experience
Financial industry experience

Strong self-motivation with excellent time management skills, including the ability to work on time-sensitive projects to meet deliverables by the expected due date.

Analytical skills to assess client business needs, identify solutions, and manage requirements.
Work on multiple projects in parallel.
Excellent communication skills including written and verbal.
Possess excellent organizational and interpersonal skills, with good follow-up skills and attention to detail.

For full description and application process visit Fiserv Career Page