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Loan IQ operations

2 months ago

Chennai, Tamil Nadu, India timesjobs Full time
# Loan IQ Operations - CREQ194164

## Description

Loan IQ Support AnalystPrimary SkillsLoanIQ support OperationsJD Loan IQ Support Team is looking for a Support Analyst with BA experience.

The Candidate is accountable for provide production support to Loan IQ AppUser on boarding and off boarding LoanIQ profile maintenance Updating Funding rates in LoanIQ banks financial and reputational risk Updating Treasury rates in LoanIQ banks financial and reputational risk Updating table maintenance job functions in LoanIQ.

Perform post implementation verification and provide support at times weekends too Ensuring process is followed to the T as all LoanIQ updates are audited Monitoring LoanIQ Support for issues, triaging issues with Users, analysing the issue and providing the issue with the vendor Work closely with developers to investigate and triage the issues and resolve it Work under strict SLA defined by the team Work collaboratively with the team and business partners Possesses a deep understanding and problem solving ability of various complexities.

Creates documentation to ensure the supportability of analysis ie FAQ, Support documentation, KEDB et all Experience with SIT testing and UAT Support for any issues Must have experience in Test Strategy Plan documentation Test Cases - writing and executing Variance management and tracking Ensure all sign offs are obtained for promote to production.

Perform post-implementation checks Preferable Banking or Financial background Responsibility Handle production issues related to LoanIQ functionality Updating table maintenance job functions in LoanIQ.

Prepare test cases to verify functionality from operations perspective

## Primary Location
Chennai, Tamil Nadu, India

## Job Type
Experienced

## Primary Skills
BA-Foundational

## Years of Experience
5

## Travel
No

## Job Posting
20/09/2024