Team Leader

4 weeks ago

Mumbai, Maharashtra, India Amazon Full time

You are responsible for ensuring that you have properly trained people and that their needs are addressed so they can focus on their jobs.

You will ensure Amazon policies - including attendance tracking - are implemented and administered fairly and consistently.

This includes motivating, coaching, reporting, and providing feedback of associates' performance - including productivity, quality, and safety - as a means for achieving or exceeding Amazon expectations.

The Team lead will address discipline and/or performance issues for FC Associates including up to termination.

In addition, you will work in partnership with third party delivery providers to ensure Amazon standards are being met in accordance to service contracts.

We're seeking a Team lead for our FC operations.

In this role, you will be responsible for:

  • Managing, on a daily basis, end to end operations for either one large site. Executing inbound and outbound operations, coordinate physical and virtual workflows, or flow of orders and materials to ensure products are shipped on time to meet customer delivery promise
  • Driving performance management of your team members. Preparing and implementing training and development plans for associates.
  • Continuously improve the delivery process and attain a sustained level of delivery performance improvement.
  • Conducting 4M and 5S audits for the delivery station on a daily basis.
  • Standin for Area Manager.
  • Ability to manage day and night shifts.
  • Consolidate information from different sources to determine daily load plan requirements for the facility, then adjusting and executing accordingly.
  • Monitor system generated routing solutions and provide viable routing solutions and make decisions on deliveries outside of the normal routing matrix.
  • Lead the order batching strategy to ensure efficiency while protecting customer experience
  • Allocate labor from various sources, lead meetings, direct and assign job duties for FC Associates
  • Perform in depth problem solving in all areas to ensure successful and continuous operations
  • Train, audit, and support FC Associates to perform Amazon standard operating procedures and utilizing equipment and software
  • Ensure FC associates have proper tools to perform the job and coordinate repair or replacement when needed
  • Communicate with internal and external suppliers using all communication channels available
  • Report and escalate systemic issues to management as necessary and in a timely manner
  • Participate in initiatives to ensure Safety and Operational Excellence. Identify, address and resolve safety hazards within the Fulfillment Center
  • Fully understand processes and daily goals, and make recommendations to improve performance
  • Perform administrative duties, and additional functions, as needed and determined by management
  • Support and work in all areas of the Fulfillment Center as required and as determined by site management
  • Support other spokes/ fulfillment centers as required and as determined by city leadership
At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is seeking Team leads for our GSF FC operations team.

Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers.


We are open to hiring candidates to work out of one of the following locations:

Mumbai, MH, IND

BASIC QUALIFICATIONS

  • 1+ years of customerfacing environment, warehousing, logistics or manufacturing experience
  • Bachelor's degree
  • Speak, write, and read fluently in English
  • Experience with Microsoft Office products and applications
  • Experience with Excel
PREFERRED QUALIFICATIONS

  • 2+ years of customerfacing environment, warehousing, logistics or manufacturing experience

  • Team Leader

    1 month ago

    Mumbai, Maharashtra, India timesjobs Full time

    JOB DETAILSTeam Leader IB :Must have minimum 6-8 months experience as Team Leader in IB processShift timings: Male: 1pm to 10pm or 2 pm to 11pm l Female: 7am to 7 pm( any 9 hrs shift) Minimum HSC pass Should have basic excel knowledge Must be aware of Attrition l Shrinkage & team handling skillsFUNCTIONAL AREATeam Leader, Team Handling, Inbound Team Leader,...

  • Team Leader

    4 weeks ago

    Mumbai, Maharashtra, India timesjobs Full time

    JOB DETAILSTeam Leader IB :Must have minimum 6-8 months experience as Team Leader in IB processShift timings: Male: 1pm to 10pm or 2 pm to 11pm l Female: 7am to 7 pm( any 9 hrs shift) Minimum HSC pass Should have basic excel knowledge Must be aware of Attrition l Shrinkage & team handling skillsFUNCTIONAL AREATeam Leader, Team Handling, Inbound Team Leader,...

  • Team Leader

    2 weeks ago

    Mumbai, Maharashtra, India SI PLACEMENTS INTERNATIONALS Full time

    Position: Team LeaderLocation: Mumbai, IndiaSalary: 30,000 plus benefitsContact: Email: | Phone/WhatsApp: About Us:We are a reputable company based in Mumbai, dedicated to fostering a collaborative and dynamic work environment. As we continue to grow, we are seeking a talented Team Leader to join our team and lead by example.Role Overview:As a Team Leader,...

  • Team Leader

    2 weeks ago

    Mumbai, Maharashtra, India noon Full time

    Job title: Team Leader - AdminLocation: IndiaReporting to: Assistant ManagerAbout noonnoon, the region's leading consumer commerce platform. On December 12th, 2017, noon launched its consumer platform in Saudi Arabia and the UAE, expanding to Egypt in February 2019. The noon ecosystem of services now includes marketplaces for food delivery, quick-commerce,...

  • Team Leader

    4 weeks ago

    Mumbai, Maharashtra, India timesjobs Full time

    ### : Team Leader - MUMReq ID#: 383741Location: Mumbai, AP, IN, 400072Job Summary:Team Leader- Operations Voice /Blended (US)Roles and Responsibilities:Should have Team Handling ExperienceShould have 1 Years Experience as Team LeaderShould exhibit People Management Skills.Should be aware of the various Operations and Client Metrics.Strong analytical, solving...

  • Team Leader

    2 weeks ago

    Mumbai, Maharashtra, India timesjobs Full time

    ### : Team Leader - MUMReq ID#: 383741Location: Mumbai, AP, IN, 400072Job Summary:Team Leader- Operations Voice /Blended (US)Roles and Responsibilities:Should have Team Handling ExperienceShould have 1 Years Experience as Team LeaderShould exhibit People Management Skills.Should be aware of the various Operations and Client Metrics.Strong analytical, solving...

  • Team Leader

    4 weeks ago

    Mumbai, Maharashtra, India timesjobs Full time

    ### : Team Leader - MUMReq ID#: 383741Location: Mumbai, AP, IN, 400072Job Summary:Team Leader- Operations Voice /Blended (US)Roles and Responsibilities:Should have Team Handling ExperienceShould have 1 Years Experience as Team LeaderShould exhibit People Management Skills.Should be aware of the various Operations and Client Metrics.Strong analytical, solving...

  • Team Leader

    2 weeks ago

    Mumbai, Maharashtra, India Etraveli Group Full time

    Etraveli Group is a renowned company providing tech solutions and online flight sales. Our mission is to simplify travel for millions of customers worldwide, from search to the entire journey. We manage popular online travel agency brands like Mytrip, GoToGate, and Flight Network and have key partnerships with industry leaders such as Skyscanner and Google...

  • Team Leader

    2 weeks ago

    Mumbai, Maharashtra, India ICCS Full time

    Position: Team Leader Experience: 3-5 Years Notice Period: Immediate -15 Days Responsible for staff retention with in team Coordination between Manger and Team Members Handle a team of Associates Manage team performance on SLAs & KRA Control shrinkage, attrition, etc. Manage day to day floor activities Analyze, maintain daily, weekly and...

  • Team Leader

    1 month ago

    Mumbai, Maharashtra, India Concentrix Full time

    Job Title:Team Leader - OperationsJob DescriptionThe Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability.Concentrix is a technology-enabled global business services company specializing...

  • Team Leader

    4 weeks ago

    Mumbai, Maharashtra, India Concentrix Full time

    Job Title:Team Leader - OperationsJob DescriptionThe Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability.Concentrix is a technology-enabled global business services company specializing...

  • Team Leader

    2 weeks ago

    Navi Mumbai, Maharashtra, India TaskUs Full time

    About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming...

  • Team Leader

    2 weeks ago

    Navi Mumbai, Maharashtra, India TaskUs Full time

    About TaskUs:TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media,...

  • Team Leader

    2 weeks ago

    Mumbai, Maharashtra, India Borzo India Full time

    Borzo (formerly Wefast) is one of the biggest and most technologically advanced players in the global same-day delivery market. We deliver unparalleled convenience to businesses and people, all the while creating millions of job opportunities.Link:Outcomes:Conversion Rate: Measure the percentage of leads or calls that result in a successful saleTCall Quality...

  • Team Leader

    2 weeks ago

    Mumbai, Maharashtra, India Apollo Finvest Full time

    Team Leader - Credit & Operations We are looking for an individual with 2+ years of experience to manage Apollo's Fintech Partners. The ideal candidate should have a keen interest in the digital lending ecosystem The role is based in Mumbai and the candidate is expected to work from the office.Key Responsibilities: To operate as the primary point of contact...

  • Team Leader

    2 weeks ago

    Mumbai, Maharashtra, India Concentrix Full time

    Description The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability. Concentrix is a technology-enabled global business services company specializing in customer engagement and...

  • Team Leader

    2 weeks ago

    Mumbai, Maharashtra, India Borzo India Full time

    Borzo (formerly Wefast) is one of the biggest and most technologically advanced players in the global same-day delivery market. We deliver unparalleled convenience to businesses and people, all the while creating millions of job opportunities. Link: Expected Outcomes: Conversion Rate: Measure the percentage of leads or calls that result in a successful...

  • Team Leader

    2 weeks ago

    Mumbai, Maharashtra, India Borzo India Full time

    Borzo (formerly Wefast) is one of the biggest and most technologically advanced players in the global same-day delivery market. We deliver unparalleled convenience to businesses and people, all the while creating millions of job opportunities.Link:Outcomes: Conversion Rate: Measure the percentage of leads or calls that result in a successful saleT- Call...

  • Team Leader

    2 weeks ago

    Mumbai, Maharashtra, India Etraveli AB Full time

    Etraveli Group is the globally leading company for tech solutions and fulfillment capabilities for online sales of flights. We are here to solve complexity, by connecting millions of flights and travelers across the globe, from search and selection to trip and beyond. We hold consumer online travel agency brands like Mytrip, GoToGate & Flight Network and...

  • Team Leader

    2 weeks ago

    Mumbai, Maharashtra, India Etraveli AB Full time

    Etraveli Group is the globally leading company for tech solutions and fulfillment capabilities for online sales of flights. We are here to solve complexity, by connecting millions of flights and travelers across the globe, from search and selection to trip and beyond. We hold consumer online travel agency brands like Mytrip, GoToGate & Flight Network and...