Customer Onboarding Specialist Job in Mahashakti Financiers Ltd at Sector-17 Dwarka New Delhi-110075
2 weeks ago
Job Description:
Key Responsibilities:
Dynamic and customer-centric individual to join our team as a Customer Onboarding Specialist at our NBFC (Non-Banking Financial Company).
Customer Onboarding:
Assist customers in setting up their accounts and ensuring they have a clear understanding of our products or services.
Language Requirement:
Proficiency in English is a must, and fluency in at least one regional language from Tamil, Telugu, Kannada, or Malayalam is required to cater to the diverse customer base.
Documentation:
Help customers complete necessary documentation and forms required for onboarding.
Troubleshooting:
Address customer inquiries and resolve issues related to the onboarding process promptly and professionally.
Qualifications:
Graduate or pursuing a degree from Delhi University (mandatory).
Proficiency in English (mandatory).
Proficiency in at least one of the following languages: Tamil, Telugu, Kannada, or Malayalam.
Excellent communication skills in both English and the regional language.
Customer-focused mindset with a passion for delivering exceptional service.
Strong problem-solving abilities.
Attention to detail and organisational skills.
Previous experience in customer service or onboarding roles is a plus.
Key Skill:
Proficiency in English (mandatory).
Proficiency in at least one of the following languages:
Tamil, Telugu, Kannada, or Malayalam.
Posted on: 14th Sep, 2023
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Delhi, Delhi, India timesjobs Full timeJob Description:Key Responsibilities:Dynamic and customer-centric individual to join our team as a Customer Onboarding Specialist at our NBFC (Non-Banking Financial Company).Customer Onboarding: Assist customers in setting up their accounts and ensuring they have a clear understanding of our products or services.Language Requirement: Proficiency in English...
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