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Service Engineer
3 days ago
Job Title:
Service Engineer (Greater Noida / Bangalore)
Location:
(Greater Noida / Bangalore)
Reporting To:
Service Head
Working Days: 5 days
Office Timing: 10 AM to 7 PM
Candidate Should:
Be Open to travel, Vission check 6:6, focused
Educational Details:
Btech/Diploma
City:
Noida
State:
Uttar Pradesh
PostalCode: 201304
Occupational Category:
Full Time
Recruiter:
Aparna Gupta
Qualifications
Educational:
Diploma/B Tech in Electronics/mechatronics/Biomedical or best combination of Electronics and other engineering stream.
Technical:
Knowledge of Lasers & Machines (Preferably sheet metal industry)
Created Date:
Desired Skills
Person having working knowledge of our or competitor Lasers.
Should have some experience in supervisory level.
Person should be open to travel to customer locations to discuss and provide support to customer and provide feedback to service head quarter.
Should be aware of the importance of Maintenance of machines.Having experience of handling customer calls and maintaining records for the repair done/ service provided.
Clear Vision without spectacles.
Responsibilities
Monitoring and oversee service and repair of equipment under AMC and to ensure timely follow up for AMC renewal.
Attend the call regarding preventive maintenance and breakdown.
Technical support service after sales to customer.
Demonstration and installation of devices/equipments.
Use of electrical and optical tests equipment.
Industries related to this profile:
Semi conductors/Laser/ Fibre optics/Telecom/PCB Manufacturing/CNC Service Engineer/ Healthcare equipment.
Being the face of IPG Photonics, it is extremely essential to be disciplined & courteous in terms of response, communication & documentation, key being the quality and speed
Educate customer about the various features of IPG products in line with service team guidelines
Act and behave in line with the guiding principles of IPG Photonics
Responsible for/control/clearance and forwarding of products and proper recording of the usage
Be pro-active in networking within the areas and zones to learn from each other and replicate best practices
Builds solid customer relationships while managing a complex scope of support issues of customers by acting as an onsite technical resource
Responsible for providing service training to customers to desired approved levels
Experience Requirements
3-5 years of Experience in Optoelectronics, semiconductors, automations, electronic services along with highly skilled fresh graduates done relevant projects with respect to preferred areas as mentioned above.
Knowledge on engineering operations and production will be preferred.Industry:
Laser
Salary Range:
INR
Openings: 2
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