Telesales Executive

3 weeks ago


Jalandhar, Punjab, India Tradeindia Full time
Job Requirements

Job Title: Telesales Executive

Company Name: Tradeindia

Location: Jalandhar

Salary: 2 - 3 Lacs Per annum

Employment Type: Full-time

Job Description:

Are you an enthusiastic and result-oriented sales professional? Tradeindia is urgently hiring for the position of Telesales Executive / Field Sales in Ludhiana. As a Telesales Executive / Field Sales Representative, you will be responsible for generating sales by closing deals over the phone and maintaining strong customer relationships. We are looking for excellent communicators who are comfortable presenting products or services, addressing customer queries, and handling complaints effectively. If you have the drive to meet sales quotas and the ability to excel in a fast-paced environment, this role is for you

Responsibilities:

Contact potential customers to introduce and educate them about our products or services.

Answer customer inquiries and provide detailed information about the company's services.

Maintain accurate customer records in the database.

Process orders promptly and accurately.

Handle customer grievances and resolve issues to uphold the company's reputation.

Meet sales quotas and contribute to future sales through field sales activities.

Keep detailed records of calls and sales, including useful information.

Requirements:

Graduates with 0-4 years of experience in online sales or other sales/customer service roles, including field sales.

Proficiency in relevant computer programs, such as CRM software, and telephone systems.

Ability to quickly learn about products and services and effectively explain them to prospects.

Strong communication and interpersonal skills.

Ability to remain calm and handle rejection professionally.

Excellent negotiation skills to address complaints and resolve issues.

Willingness to achieve monthly sales targets.

Key Competencies:

Effective communication skills.

Information gathering and management abilities.

Persuasiveness in sales conversations.

Strong negotiation skills.

Ability to handle stress and work with high energy levels.

Self-motivation to meet sales goals.

Role: Field Sales Executive

Industry Type: Internet (E-Commerce)

Department: Sales & Business Development

Employment Type: Full Time, Permanent

FAQs:

Q: What are the key responsibilities of this position?

A: The key responsibilities of the Telesales Executive / Field Sales Representative include contacting potential customers, answering their inquiries, updating customer information, processing orders, addressing grievances, meeting sales quotas, and maintaining detailed sales records.

Q: What is the salary for this position?

A: The salary for the Telesales Executive / Field Sales position at Tradeindia is 2-3 Lacs P.A. (per annum).

Q: What industry does this position belong to?

A: This position belongs to the Internet (E-Commerce) industry.


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