IT Program Manager
3 weeks ago
- Handle a portfolio of projects and clients in parallel from Fortune 1000 companies and across geographies
- Plan for a quarter ahead and develop an execution plan for projects and people in the team. Need to be ahead of both client and internal resources in planning and execution
- Establish and maintain strong relationships with product delivery, the sales team, client and account managers
- Make sure that the projects are achieving promised business value/RoI and figure out ways to achieve it if there is a gap
- Build Rapport with clients and manage those effectively, high end consulting touch would be required
- Manage escalations, variations, complexities in projects effectively
- Able to effectively use the established frameworks in project execution, client handling, resource utilization, resource mentoring etc.
- Escalate to relevant stakeholders proactively to avoid grievances later track the project running costs against signedoff budgets be responsible for the successful delivery of products and projects
- Run risk assessments and present them to the leadership team
- Present all of the above in templated reports and dashboards
You should ideally :
- Be a BS preferably in Computer Science, Information Systems, or related technical fields have excellent written and verbal communication skills know how to navigate across teams with different priorities and personalities understand risks and escalate them be stubborn with timelines but grounded in the realities of a startup
- Learn how to decipher ambiguous status provided by colleagues and clients
- Be a whiz in Excel, Powerpoint, or similar tools
- Have a keen sense of budgets vs. costs
- Learn how to present the root causes of possible future failures in a lucid manner
- Experience in leading and mentoring people as part of the project life cycle
- Strong organizational skills and detail oriented
- Strong communication and presentation skills
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