Customer Account Executive Telesales Agent customer
3 weeks ago
Qualification :
Graduate
Experience at least 6 months required
Females will be preferred.
Communication should be good.
we are hiring for different languges spoken candidates too. - Hindi, English, Marathi, Tamil, Telugu, Kannada
Handle inquiries, complaints, and requests through various communication channels, such as phone, email, or chat.
Address customer concerns, provide product information, troubleshoot issues, and escalate complex problems when necessary
Maintain records of customer interactions, follow up on unresolved issues, and collaborate with other departments to improve overall customer experience.
Collaborate with the sales team to understand customer needs, provide product information, and negotiate terms to meet sales targets.-
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