Senior Channel Training and Certification Specialist

Requisition #: 14444

When visionary companies need to know how their world-changing ideas will perform, they close the gap between design and reality with Ansys simulation. For more than 50 years, Ansys software has enabled innovators across industries to push boundaries by using the predictive power of simulation. From sustainable transportation to advanced semiconductors, from satellite systems to life-saving medical devices, the next great leaps in human advancement will be powered by Ansys.

Innovate With Ansys, Power Your Career.

Summary / Role Purpose

The primary responsibility of this role is to build content and infrastructure to support a successful and scalable training and certification program, as well as assess customer satisfaction and drive best practices within the partners' organizations to meet corporate satisfaction and performance goals. This role is also responsible for supporting the growth of the Ansys business through Channel Partners by identifying training and mentoring needs to ensure the channel partners are meeting the evolving market and customers' needs.

Key Duties and Responsibilities

• Maintain and enhance the Ansys channel partner certification platform to help build a best-in-class certification program.
• Ensure certification tests and questions databases are up to date and of high quality.
• Assist in developing high level plans, processes, tools around product training (for sales reps and AEs), certification, and support that align with channel program short-term and longer-term sales growth objectives.
• Responsible for training and certification materials (for sales reps, AEs and other roles) to be used globally. Collaborate with Sales, ACE, Marketing and BU Development organizations as needed.
• When appropriate, deliver training in areas of expertise related to fluids, mechanical, electronics, and new products.
• Drive customer satisfaction within the Channel Partner customer base through surveys and other innovative methods.
• Conduct channel partner customer surveys and communicate results to partners and ensure follow-up and resolution of complaints, and ensure remedy is in place (additional training, process changes, additional capacity, etc.)
• Conduct and maintain the Channel Partner Principals surveys and communicate results to Ansys Channel Program team to ensure improvements are implemented continue to develop the program.
• Develop, automate, and maintain reports and metrics to enable effective execution of the training and certification program, and customer satisfaction metrics.
• Support quarterly reports and scorecards for each Partner to help bring visibility to accomplishments, progress towards yearly goals, and identify challenges.
• Identify and communicate issues quickly to management and recommend solutions for improvement.
• Other job-related duties may be assigned by management from time to time.

Minimum Education/Certification Requirements and Experience

• Bachelor's degree
• A minimum of 5 years of experience in engineering simulation or PLM industry, including 3 years industry applications experience.
• Practical knowledge of CAD, FEA, CFD, and EMAG and other engineering software technologies
• Self-motivated and able to work independently.
• Strong planning, project management and communication skills.
• Strong verbal and written communication, organizational, and leadership skills.
• Travel 15%+ required, including international.

Preferred Qualifications and Skills

• Bachelor's degree in engineering or other technical discipline
• Drive for results
• Strong teamwork and collaboration with colleagues across Ansys and Partners
• Ability to leverage cross-functional resources necessary for a successful training and certification program.
• Be a Champion for Channel Partners within Ansys
• Understanding of digital transformation business drivers, cloud computing, IOT, Electrification, Digital Twin, Additive Manufacturing trends and their impact on customer opportunities.
• Good understanding of competitive products.
• Strong skills in using tools such as Power BI, Power Flow, Advanced Excel functionality and scripting.

At Ansys, we know that changing the world takes vision, skill, and each other. We fuel new ideas, build relationships, and help each other realize our greatest potential. We are ONE Ansys. We operate on three key components: the commitments to our stakeholders, the behaviors of how we work together, and the actions of how we deliver results. Together as ONE Ansys, we are powering innovation that drives human advancement.

Our Commitments:

• Amaze with innovative products and solutions
• Make our customers incredibly successful
• Act with integrity
• Ensure employees thrive and shareholders prosper

Our Values:

• Adaptability: Be open, welcome what's next
• Courage: Be courageous, move forward passionately
• Generosity: Be generous, share, listen, serve
• Authenticity: Be you, make us stronger

Our Actions:

• We commit to audacious goals
• We work seamlessly as a team
• We demonstrate mastery
• We deliver outstanding results

INCLUSION IS AT OUR CORE

We believe diverse thinking leads to better outcomes. We are committed to creating and nurturing a workplace that fuels this by welcoming people, no matter their background, identity, or experience, to a workplace where they are valued and where diversity, inclusion, equity, and belonging thrive.

WELCOME WHAT'S NEXT IN YOUR CAREER AT ANSYS

At Ansys, you will find yourself among the sharpest minds and most visionary leaders across the globe. Collectively we strive to change the world with innovative technology and transformational solutions. With a prestigious reputation in working with well-known, world-class companies, standards at Ansys are high — met by those willing to rise to the occasion and meet those challenges head on. Our team is passionate about pushing the limits of world-class simulation technology, empowering our customers to turn their design concepts into successful, innovative products faster and at a lower cost.

At Ansys, it's about the learning, the discovery, and the collaboration. It's about the "what's next" as much as the "mission accomplished." And it's about the melding of disciplined intellect with strategic direction and results that have, can, and do impact real people in real ways. All this is forged within a working environment built on respect, autonomy, and ethics.

CREATING A PLACE WE'RE PROUD TO BE

Ansys is an S&P 500 company and a member of the NASDAQ-100. We are proud to have been recognized for the following more recent awards, although our list goes on: Newsweek's Most Loved Workplace globally and in the U.S., Gold Stevie Award Winner, America's Most Responsible Companies, Fast Company World Changing Ideas, Great Place to Work Certified (Belgium, China, Greece, France, India, Japan, Korea, Spain, Sweden, Taiwan, and U.K.).

For more information, please visit us at

Ansys is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other protected characteristics.

Ansys does not accept unsolicited referrals for vacancies, and any unsolicited referral will become the property of Ansys. Upon hire, no fee will be owed to the agency, person, or entity.