Senior Manager, Business Operations
3 weeks ago
Challenging. Meaningful. Life-changing. Those aren't words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You'll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams rich in diversity. Take your career farther than you thought possible.
Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: .
BMS Hyderabad is an integrated global hub where our work is focused on helping patients prevail over serious diseases by building sustainable and innovative solutions. This important science, technology, and innovation center will support a range of technology and drug development activities that will help us usher in the next wave of innovation.
Function Summary
Global Biometrics & Data Sciences (GBDS) is the quantitative center of excellence within Global Drug Development at BMS. GBDS members strive to achieve the vision of Every Drug Development decision optimized by the power of data. If you want an exciting and rewarding career that is meaningful, consider joining our diverse team
Position Summary
The Senior Manager within Business Operations, based in Hyderabad, India, will play a critical role in driving the data related to strategic priorities for the GBDS vision and operating model. Working closely with the GBDS Associate Director and Senior Director of Business Operations, the successful candidate will collaborate with Business Operations and key stakeholders to develop a robust reporting and tracking structure that will enable strategic solutions, drive initiatives, promote inspection readiness, while supporting GBDS Portfolio and Operation needs.
Key Responsibilities
- Lead a team that will develop executive-level summaries and materials for reporting, providing key read-outs to the Business Operations team and potentially GBDS leadership. Monitor the progress and quality of work performed by Hyderabad associates in support of the GBDS Business Operations function.
- Accountable for being a thought partner on how to deliver snapshots related to outsourced spend, resource allocation, and budget reconciliation of financials. Provide insights on design and execution of snapshots and reports to track compliance with Good Clinical Practices (GCP).
- A high-level understanding of contracting and invoicing process is preferred, along with portfolio level snapshots required by teams for resource and portfolio priority decisions.
- Monitor initiative status reports to ensure timely and accurate completion. Escalate concerns at team meetings, ensuring timely and appropriate actions are taken to mitigate potential impacts.
- Build a strong relationship with GBDS Business Operations and TA Operation Leads to ensure transparent delivery of reporting needs.
- Will be responsible to periodically lead strategic initiatives, while collaborating across internal and external GBDS stakeholders with diverse business backgrounds and cultures.
- Take accountability for quality and timely deliverables related to the GBDS Business Operations Hyderabad team.
- Proactively manage issues, but also find opportunities to develop new reports or views that will efficiently enable timely and proactive resolutions to user issues, escalating to the GBDS US Business Operations team as needed.
- Mentor Hyderabad team members to ensure workload is balanced, while offering career growth opportunities.
- Bachelor's degree in a relevant field; advanced degree preferred.
- 7-9 years of experience in the pharmaceutical or related industry or 4+ years of equivalent consulting program management, with at least 2-3 years of experience managing teams.
- Team Player: Strong experience in building relationships, leading strategic initiatives, and collaborating across diverse business backgrounds and cultures.
- Effective Communicator: Demonstrates excellent communication and interpersonal skills with a broad range of internal and external stakeholders to engage and influence.
- Quick Learner: Prior success working independently in fast-paced, adaptable, and flexible situations, while driving strategic initiatives, delivering results, and resolving issues.
- Strong Leader: Demonstrated ability to provide direction, set expectations, and delegate responsibilities to team members in a dynamic and ambiguous environment to deliver high priority reporting requests.
- Critical Thinker: Effective critical thinking, problem-solving, and decision-making skills, while continuously seeking opportunities for process improvement, challenging the status quo, and thinking outside the box.
- Action-Oriented: Pursues tasks with a sense of urgency. Shows accountability by taking ownership of responsibilities and completing them on time, with the highest quality.
- Project Manager: Demonstrates speed and innovation to complete tasks; can simplify complex processes; can leverage resources to drive tasks/projects forward.
- Strong proficiency in standard business software applications, including Microsoft Office Suite (PowerPoint, Excel, Word, SharePoint), including the ability to leverage advanced functions and formulas in Excel. Advanced Microsoft certification preferred.
- Experience with design and utilization of queries, reporting, and/or dashboard features of document or data repositories, e.g., Veeva Vault, a plus.
- Familiarity with the principles of GCP or similar guidance documents and ability to proactively ensure compliance a plus.
- Position is based in BMS' Hyderabad Location with minimal travel expected.
- Strongly proficient in written and verbal English communication to influence, inform, and guide.
If you come across a role that intrigues you but doesn't perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.
Uniquely Interesting Work, Life-changing Careers
With a single vision as inspiring as Transforming patients' lives through scienceTM , every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in an inclusive culture, promoting diversity in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.
On-site Protocol
BMS has a diverse occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:
Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.
BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to . Visit eeo -accessibility to access our complete Equal Employment Opportunity statement.
BMS cares about your well-being and the well-being of our staff, customers, patients, and communities. As a result, the Company strongly recommends that all employees be fully vaccinated for Covid-19 and keep up to date with Covid-19 boosters.
BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.
Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.
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