Benefits Administration Services Associate III

1 month ago

Hyderabad, Telangana, India Conduent Business Services India LLP Full time

Through our dedicated team members, Conduent provides essential services and solutions for top companies and numerous governments - delivering outstanding results for our clients and the people they serve. This is a chance for you to grow, make an impact, and be part of a workplace that appreciates individuality every single day.


Position Overview:

  • Executes business support or technical tasks, utilizing data organization and coordination abilities.
  • Completes assignments following established procedures.
  • In certain areas, requires vocational training, certifications, licenses, or equivalent experience.

General Requirements

  • Demonstrates advanced skills in analyzing and executing operational processes.
  • Maintains relevant licenses, training, and certifications.
  • Applies expertise and skills to fulfill assigned tasks.
  • Operates within existing procedures and norms.
  • Determines the appropriate approach for new tasks.
  • Works with minimal supervision.

Specialized Knowledge

  • Proficient in a variety of processes, procedures, and systems.

Business Acumen

  • Contributes to accomplishing company objectives by fostering teamwork and collaboration.

Impactfulness

  • Influences a team through quality service delivery and sharing valuable information.
  • Uses discretion to refine work practices and processes for better outcomes and efficiency.

Leadership Skills

  • May offer guidance to less experienced team members.

Problem-Solving Abilities

  • Capable of self-directed problem solving.
  • Evaluates issues and solutions to ensure the best results for clients and end-users.

Interpersonal Abilities

  • Effectively exchanges information and ideas.

Roles and Responsibilities

  • Enhances participant decision-making by explaining plan details.
  • Addresses participant inquiries, including phone and online communications.
  • Handles customer transactions with limited oversight.
  • Meets deadlines and accuracy requirements.
  • Records calls with thorough notes in the case management system.
  • Ensures timely callbacks and escalates issues when necessary.
  • Adheres to call center metrics and standards as per established protocols.
  • Supports junior staff by addressing queries and handling escalated calls with guidance.
  • Advocates for participants to coordinate benefits and services with external providers.
  • Provides guidance on completing participant forms.
  • Performs additional duties as assigned.
  • Follows all policies and guidelines.

Conduent is an equal opportunity employer, considering applicants for all positions without discrimination based on various factors. Individuals with disabilities requiring accommodations to apply for roles at Conduent can request support through the provided channels. Due to our commitment to health and safety, US applicants are required to disclose their vaccination status where necessary.

  • Benefits Administration Services Associate III

    2 weeks ago

    Hyderabad, Telangana, India Conduent Business Services Full time

    Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is...

  • Benefits Administration Services Associate II

    2 weeks ago

    Hyderabad, Telangana, India Conduent Business Services Full time

    Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is...

  • Seasonal Benefits Administrator, MyHR Benefits

    2 weeks ago

    Hyderabad, Telangana, India Amazon Dev Center India - Hyderabad - A85 Full time

    This is a seasonal contract role for 6 months. Join Amazon's Benefits Experience & Technology Team (BXT), and help make a difference for all Amazonians The BXT My HR Benefits Team provides Benefits specific assistance to Amazon employees in the form of accurate, consistent, and timely responses to inquiries from various contact channels via phone, My HR Case...

  • Benefits Administration Services Associate I

    1 month ago

    Hyderabad, Telangana, India CONDUENT Full time

    About Conduent: Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments – creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where...

  • Benefits Administration Services Associate I

    2 weeks ago

    Hyderabad, Telangana, India CONDUENT Full time

    About Conduent: Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments – creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where...

  • Benefits Administration Services Associate I

    4 weeks ago

    Hyderabad, Telangana, India CONDUENT Full time

    About Conduent: Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments – creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where...

  • Software Development Manager-III

    2 weeks ago

    Hyderabad, Telangana, India UiPath Full time

    SDM-III at UiPath India, Hyderabad Requirements SDM-III is an abbreviation used to refer to our third-generation Software Development Manager position. As an SDM-III, you will play a vital role in leading and managing the software development team to drive success and achieve our organizational goals. You will be responsible for overseeing various aspects...

  • Benefit Recon. Specialist, Benefits Experience Technology

    2 weeks ago

    Hyderabad, Telangana, India Amazon Dev Center India - Hyderabad Full time

    Join Amazon's HR team and help make a difference for all Amazonians We are currently looking for Benefit Reconciliation Specialist, Global Benefits to join our team.This candidate will be responsible for smooth delivery of Benefits for US, with specific focus on our Financial and Health and Wellness Benefit programs. If you have relentless desire to drive...

  • Associate, Administration

    2 weeks ago

    Hyderabad, Telangana, India TeachForIndia Full time

    Reporting to: People & Culture LeadAs an Associate, Human Resources & Administration, you will be responsible for:Finance, Reimbursement and City Compensatory Allowance Have a thorough understanding of Teach For India's reimbursement and finance policies, and ensure that Fellows and Staff in the city are aware of the same Process reimbursement requests from...

  • Immediate Start Associate Dean Administration

    2 weeks ago

    Hyderabad, Telangana, India KL University Hyderabad Full time

    Associate Dean Administration is the Academic Administrator and a liaison between management, staff, and students. He should preferably be of strong academic, administrative, and personal standing, with significant experience in university level. Associate dean of administration requires a combination of technical, managerial, and interpersonal skills to be...

  • Benefits Coordinator

    2 weeks ago

    Hyderabad, Telangana, India The Golden Rise Full time

    Company Overview: The Golden Rise, based in Hyderabad's vibrant Gachibowli district, is a premier talent outsourcing firm. We specialize in connecting skilled professionals with top multinational corporations and innovative startups, fostering career growth and organizational success. Position Summary: We are seeking a dedicated and detail-oriented...

  • Process Associate

    2 weeks ago

    Hyderabad, Telangana, India GCC SERVICES Full time

    We are looking for a skilled Accounts Payable Associate to be responsible for processing all invoices received for payment and for undertaking the payment of all creditors in an accurate, efficient and timely manner.ResponsibilitiesProcess outgoing payments in compliance with financial policies and procedures Perform day to day financial transactions,...

  • Process Associate

    2 weeks ago

    Hyderabad, Telangana, India GCC SERVICES Full time

    We are looking for a skilled Inventory Process Associate to be responsible for processing all invoices received for payment and for undertaking the payment of all creditors in an accurate, efficient and timely manner. Responsibilities:- Validate daily transaction details of Inventory movement and segregate receipts and ship-out details based on type of...

  • Associate System Administrator

    2 weeks ago

    Hyderabad, Telangana, India Collins Aerospace Full time

    Date Posted::00Country:IndiaLocation:Phase-II, 7th Floor, Block-III, DLF Commercial Developer Ltd., Plot No. 129 to 132, APHB Colony, Gachibowli, Hyderabad, Telengana, IndiaPosition Role Type:Unspecified Looking for P1 role for the apps package team._ Raytheon Technologies is An Equal __Opportunity/Affirmative__ Action Employer. All qualified applicants will...

  • Analyst III, FP&A Commercialization Markets

    2 weeks ago

    Hyderabad, Telangana, India Bristol Myers Squibb Full time

    Working with Us Challenging. Meaningful. Life-changing. Those aren't words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the...

  • Business Administrative Associate

    2 weeks ago

    Hyderabad, Telangana, India Nakshatra Full time

    We are looking for a dynamic Business Administration Associate that will help in facilitating office and store organisation and communication by performing administrative duties.About Nakshatra:Nakshatra is a dynamic apparel manufacturing and retail firm operating since 2011, serving a clientele spread over 500+. Boasting a team of highly-motivated...

  • Trainee / Associate System Administrator

    2 weeks ago

    Hyderabad, Telangana, India Colruyt IT Consultancy India Full time

    Designation- Trainee / Associate System Administrator- Experience- 0 yrs- Qualification- BE/B Tech- Location- Hyderabad- No. of Vacancy- 1FIELD SERVICE - SYSTEM ADMINISTRATORField Service is mainly responsible for the deployment and management of all end-user devices (mainly PCs, Laptops), software installation, and troubleshooting plus offering 2nd line...

  • Technical Associate – Service Desk

    2 weeks ago

    Hyderabad, Telangana, India Genpact Full time

    Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people –...

  • Data Scientist Iii

    2 weeks ago

    Hyderabad, Telangana, India Bristol Myers Squibb Full time

    Working with UsChallenging. Meaningful. Life-changing. Those aren't words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the...

  • HR Operations and Delivery Associate III

    2 weeks ago

    Hyderabad, Telangana, India Conduent Business Services Full time

    Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is...