Current jobs related to Associate Manager - Bengaluru, Karnataka - Commvault

  • Associate manager

    1 month ago

    Bengaluru, Karnataka, India HCL Technologies Ltd Full time

    Apply for Associate Manager, Career Progress Consultants in Bengaluru/ Bangalore for 2 - 5 Year of Experience on

  • Associate Relationship Manager

    4 weeks ago

    Bengaluru, Karnataka, India TekPillar Full time

    Apply for Associate Relationship Manager, Tekpillar in Bengaluru/ Bangalore ,Kolkata ,Anantapur ,Gulbarga ,Mangalore for 2 - 5 Year of Experience on

  • Associate Sales Manager

    2 months ago

    Bengaluru, Karnataka, India JOBS N TA HR SERVICES Full time

    Apply for Associate Sales Manager, JOBS N TA HR SERVICES in Bengaluru/ Bangalore ,Chennai ,Hyderabad/ Secunderabad ,Coimbatore ,Thanjavur for 1 - 4 Year of Experience on

  • Associate manager

    1 month ago

    Bengaluru, Karnataka, India timesjobs Full time

    Job DescriptionAssociate manager Job SummaryLocation: BangaloreProject role: Associate managerQualification:B TechExperience: 2.5-5 YearsSkills:Audit and ConsultingNoof positions:1Job description:HCL IT team manages various IT processes operating at different frequencies as per HCL defined policies and procedures. It is expected from resources to plan,...

  • Agency Business Associate Manager

    2 months ago

    Bengaluru, Karnataka, India TekPillar Full time

    Apply for Agency Business Associate Manager, Tekpillar in Bengaluru/ Bangalore ,Mangalore for 2 - 6 Year of Experience on

  • Associate recruitment and development manager

    1 month ago

    Bengaluru, Karnataka, India TekPillar Full time

    Apply for Associate Recruitment And Development Manager, Tekpillar in Bengaluru/ Bangalore ,Kolkata ,Mangalore for 2 - 7 Year of Experience on

  • Associate area business manager

    2 months ago

    Bengaluru, Karnataka, India TekPillar Full time

    Apply for Associate Area Business Manager, Tekpillar in Bengaluru/ Bangalore ,Anantapur ,Cuddapah ,Guntur ,Kakinada for 2 - 7 Year of Experience on

  • Associate recruitment and development manager

    4 weeks ago

    Bengaluru, Karnataka, India TekPillar Full time

    Apply for Associate Recruitment And Development Manager, Tekpillar in Bengaluru/ Bangalore ,Kolkata ,Visakhapatnam ,Warangal ,Mangalore for 2 - 7 Year of Experience on

  • Associate recruitment and development manager

    2 months ago

    Bengaluru, Karnataka, India TekPillar Full time

    Apply for Associate Recruitment And Development Manager, Tekpillar in Bengaluru/ Bangalore ,Hyderabad/ Secunderabad ,Guntur ,Kakinada ,Kurnool for 2 - 7 Year of Experience on

  • Agency Business Associate Manager

    2 months ago

    Bengaluru, Karnataka, India TekPillar Full time

    Apply for Agency Business Associate Manager, Tekpillar in Bengaluru/ Bangalore ,Hyderabad/ Secunderabad ,Khammam ,Warangal ,Mangalore for 1 - 6 Year of Experience on

  • Associate Relationship Manager

    4 weeks ago

    Bengaluru, Karnataka, India timesjobs Full time

    We Are LookIng For A Associate Relationship Manager Roles and responsibilities:Managing Banca sales through certain bank branches.To close the business's supplied leads, the candidate must manage tie-up banks.Help the first customer who enters.Make use of cross-selling.Train the assigned sales staff of the bank on how to market the products.Candidate...

  • Associate Relationship Manager

    4 weeks ago

    Bengaluru, Karnataka, India timesjobs Full time

    We Are LookIng For A Associate Relationship Manager Roles and responsibilities:Overseeing Banca sales via designated bank branches.Managing tie-up banks is required of the candidate.to close the business's supplied leads.Assist the customer that walks in.Employ cross-selling.Teach the bank's designated sales personnel how to promote the items.Candidate...

  • Associate-Acc Management Seller Success

    1 month ago

    Bengaluru, Karnataka, India AMAZON INDIA PVT LTD Full time

    Apply for Associate Acc Management, Seller Success, Career Progress Consultants in Bengaluru/ Bangalore for 2 - 5 Year of Experience on

  • Agency Business Associate Manager

    1 month ago

    Bengaluru, Karnataka, India timesjobs Full time

    We Are Looking For A Agency Business Associate ManagerRole and Responsibility: Create and maintain connections with agents. Arrange and carry out sales strategies. Establish and preserve connections with agents. Make an appointment with prospective customers to bring in new business. Aid clients in understanding the benefits included in the plan. Leads...

  • Associate - Category Management

    1 month ago

    Bengaluru, Karnataka, India timesjobs Full time

    Associate - Category Management - BPCAbout TeamThe Personal care category is one of the focused categories of the platform which is poised for tremendous growth in terms of business and team structure. BPC is a pivotal bet for Myntra in the years to come and hence a place full of exciting opportunities and great learning.Roles and ResponsibilitiesRole:We are...

  • Associate area business manager

    1 month ago

    Bengaluru, Karnataka, India timesjobs Full time

    Our firm is seeking for experience and potential associate area business manager to fulfil the gap and join our teamResponsibilities:Locate and hire new partners for your agency.Motivate and instruct agency partners to boost productivityMeet your targets for selling insurance products.Candidate requirements:-2+ experience of field sales & marketing of...

  • Associate area business manager

    1 month ago

    Bengaluru, Karnataka, India timesjobs Full time

    Our firm is seeking for experience and potential associate area business manager to fulfil the gap and join our teamResponsibilities:Find and bring on fresh agency partners.Encourage and educate agency partners to increase outputReach your insurance product sales goals.Candidate requirements:-2+ experience of field sales & marketing of insurance / BFSIAny...

  • Associate recruitment and development manager

    2 months ago

    Bengaluru, Karnataka, India timesjobs Full time

    Our company is seeking for Associate recruitment & development manager to join our teamResponsibilities:Building a team of life Advisors / Agents through your own references.Continuously train & Motivating the team to drive Life insurance sales.Candidates should have at least 2 years of experience in Field sales & should be able to build their own...

  • Associate recruitment and development manager

    4 weeks ago

    Bengaluru, Karnataka, India timesjobs Full time

    Our company is seeking for Associate recruitment & development manager to join our teamResponsibilities:Using your own references to assemble a team of life coaches and agents.Continually motivate and coach the group to ensure successful life insurance sales.To be eligible, candidates must be able to assemble their own team and have at least two years of...

  • Associate recruitment and development manager

    1 month ago

    Bengaluru, Karnataka, India timesjobs Full time

    Our company is seeking for Associate recruitment & development manager to join our teamResponsibilities:Using your personal references to assemble a group of life advisors and agents.Lead the team in life insurance sales by providing ongoing training and motivation.As well as being able to assemble their own team, candidates must to have at least two years...

Associate Manager

2 months ago

Bengaluru, Karnataka, India Commvault Full time

About Commvault

Commvault (NASDAQ: CVLT) is the gold standard in cyber resilience. The company empowers customers to uncover, take action, and rapidly recover from cyberattacks – keeping data safe and businesses resilient. The company's unique AI-powered platform combines best-in-class data protection, exceptional data security, advanced data intelligence, and lightning-fast recovery across any workload or cloud at the lowest TCO. For over 25 years, more than 100,000 organizations and a vast partner ecosystem have relied on Commvault to reduce risks, improve governance, and do more with data.

JOB DESCRIPTION:

Associate Manager

The Opportunity:

As an Associate Manager you will play a pivotal role in driving customer outcomes and leading and managing a team of highly technical engineers. You will set the tone & the tempo for your team, leading by example, coaching & mentoring to ultimately to drive an exceptional customer experience.

To do this you will drive operational excellence of your team, ensuring exceptional service, setting technical standards, managing key performance metrics & driving continuous improvement. Additional as the first line of customer escalation management, you will have responsibility to drive incident outcomes by managing issues, stakeholders, mobilizing other resources across Commvault, directly or through your team.

What you'll do...

  • Lead & manage a team of 8-12 highly technical engineers, including Tier 1, Tier 2 & SME resources, fostering a culture of collaboration & excellence.
  • Actively engaged in all stages of team employee lifecycle.
  • Hire: Recruiting skilled engineers, ensuring a match with team dynamics & company culture.
  • Inspire: Motivate & lead team to excel, fostering a positive, innovative, & collaborative work environment.
  • Admire: Cultivate a culture of respect & appreciation, recognizing individual contributions & team achievements.
  • Continuously monitor & evaluate team and individual performance, providing feedback & implementing strategies to drive improvement & achieve organizational goals.
  • Oversee leave management & coverage coordination within the team and across Geographies to ensure uninterrupted service.
  • Take ownership of key KPI's including Customer Satisfaction (CSAT), Very Satisfied (VSAT) ratings, Initial Response SLA, Time-to-Resolution (TTR), & managing calls closed within 24 hours/5 days.
  • Manage & coordinate technical outcomes for critical customer escalations, managing all stakeholders.
  • This will include Customer operations teams and leadership, Commvault Sales teams, Engineering, field teams your technical resources and global team members.
  • Conduct weekly reviews of aged incidents & incident backlog, working closely with the team to drive closure.
  • Develop & implement strategies to gain traction on aged calls & reduce incident backlogs.
  • Contribute to & ensure delivery against both team & Individual Development Plans.
  • Oversee escalation processes to maintain a high standard of submissions thru to the Engineering team.
  • Provide coaching & mentoring to team members, offering technical guidance as needed and be a facilitator for Career Development of Team members.
  • Ensure your team contributes significantly to the creation of high-value knowledge base & solution articles.
  • Collaborate with Global Peers for seamless Support Delivery in terms of Time zone Coverages and Transactional Handoffs

Who you are?

  • Overall experience of 10+ years, along with 2+ years of manager experience, preferable in technical support at Enterprise level.
  • Demonstrated ability to track & manage KPI's such as Customer Satisfaction Scores, Resolution Times, & Service Level Agreements, using these metrics to drive continuous improvement.
  • A Data Driven approach to Decision Making in driving Team and Operations
  • Ability to thrive in a dynamic setting, quickly adapting to changing priorities & maintaining composure & effectiveness under pressure.
  • A solid foundation in relevant technologies with a commitment to staying informed about industry trends & emerging tools, ensuring the team's skills remain cutting-edge.
  • Knowledge of Commvault Product Portfolio or any other Data Protection Solution will be desirable.
  • Proven experience in fostering a collaborative team environment, facilitating open communication & promoting teamwork to achieve common goals.
  • Skilled in handling conflicts & managing escalated customer issues, finding solutions that satisfy customers while aligning with company policies & objectives.
  • Demonstrated expertise in guiding & nurturing team members, enhancing their skills & career development through personalized mentoring & effective coaching strategies.
  • Ability to think critically & laterally for effective problem-solving.
  • Excellent communication skills, both verbal & written.
  • Willingness to work in a 24/7 model as per Business Requirements

You'll love working here because...

  • Employee stock purchase plan (ESPP)
  • Continuous professional development, product training, and career pathing
  • Annual health check-ups, Car lease Program, and Tuition Reimbursement
  • An inclusive company culture, an opportunity to join our Community Guilds
  • Personal accident cover and Term life cover

Ready to #makeyourmark at Commvault? Apply now

Commvault is an equal opportunity workplace and is an affirmative action employer. We are always committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status and we will not discriminate against on the basis of such characteristics or any other status protected by the laws or regulations in the locations where we work.

Commvault's goal is to make interviewing inclusive and accessible to all candidates and employees. If you have a disability or special need that requires accommodation to participate in the interview process or apply for a position at Commvault, please email For any inquiries not related to an accommodation please reach out to