Data centre Support Engineer

1 month ago

Bengaluru, Karnataka, India timesjobs Full time
1. Rebooting or power cycling of equipment

  • Inventory management
  • Reset frozen remote session
  • Requests to check physical network connectivity
  • Plug in to a console port for remote management by customer
  • Requests to check the physical LED/ other indicators on the servers & devices. Send information to respective device owner & follow-up till get resolution
  • Issuing gate pass to the vendors and escorting vendors to the cage.
  • Inward and outward materials and informing the asset team and respective teams as per defined process.
  • Getting involved in BOM verification and helping vendors for mounting the devices. Ensure the BOM verification reports in sent to all concerned and maintained with DC team.
  • Raise calls with DC Service providers for any DC facilities related issues.
  • Getting the cabling done in DC as requested from respective vendors along with cabling vendor.
  • Ensuring Datacentre hygiene is maintained.
  • Updating of rack diagram and updating and maintaining asset inventory.
  • Reviewing of IMF for any new device movement into the datacenter.
  • Escalations in case of any DC related issues to respective teams.
  • Logging calls in case of any amber led indication on any of the devices in the datacenter and involving concerned YBL team.
  • Maintaining cabling details
  • Update/Manage inventory, power & data circuits in DCIM tool
  • Documentation Part.
a. Maintain Inventory. - Weekly & Activity based

b. Maintain Vendor Contact & Escalation Matrix. - Monthly

c. Maintain SLA & ETA details against every vendor.

d. Should have handy customer contact details.

e. The Faulty Hardware details to be maintained

f. The Spare hardware details to be maintained.

g. Inward and Outward Challan of Infra to be tracked and recorded.

h. Maintain the Stores Inventory and update the customer. - Every Night Shift.

  • Ticketing.
a. Check the tickets in Not Resolved state. - Every Shift

b. Update the tickets with the latest updates. - Every Shift

c. Post customer confirmation resolves the ticket. - Every Shift

  • Datacentre Health Check.
a. Check the Infra with Amber LED. - Every Night Shift

b. Update the customer about the Amber LED on mail and Record it in tickets. - Every Night Shift

c. The Cable Dressing & Infra Power Supply (STS Status) check has to be recorded. - Every Sunday

Qualification:
Any Graduate

Data Center Support Engineer (Required Experience in any Data Center Only)

Exp –1+ Years

Location – Mumbai /Bangalore

Np – Immediate Joiner .

Salary Budget – 3 to 3.5 LPA

  • Data Centre Remote Technical Support Engineer

    5 days ago

    Bengaluru, Karnataka, India NTT DATA Full time

    Job Description NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.In today's 'iNTTerconnected' world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients...

  • Data Centre Remote Technical Support Engineer

    6 days ago

    Bengaluru, Karnataka, India NTT Full time

    JOB DESCRIPTIONNTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.In today's 'iNTTerconnected' world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients...

  • Data Centre Remote Technical Support Engineer

    6 days ago

    Bengaluru, Karnataka, India NTT Full time

    JOB DESCRIPTION NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. In today's 'iNTTerconnected' world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our...

  • Data Centre Remote Technical Support Engineer

    5 days ago

    Bengaluru, Karnataka, India NTT Full time

    NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.In today's 'iNTTerconnected' world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of...

  • Data Centre Remote Technical Support Engineer

    3 weeks ago

    Bengaluru, Karnataka, India NTT Full time

    NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.In today's 'iNTTerconnected' world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of...

  • Software Engineer- C, Linux, Data Centre, switching

    6 days ago

    Bengaluru, Karnataka, India Cisco Full time

    Who are we:Cloud networking is an umbrella term that provides the connectivity to and between, applications and workloads distributed across all variations of clouds, cloud-based services, data centres and edge networks. It is significant to the performance, security, and efficient management of hybrid and multi-cloud environments.A cloud-delivered security...

  • Executive- Technical Support Engineer

    6 days ago

    Bengaluru, Karnataka, India Rahi Full time

    Job Title- Executive- Technical Support Engineer Job Location- Bangalore Payroll- Third Party Payroll Why Rahi? Rahi Systems is an independently operated subsidiary of WESCO Distribution Inc, WESCO is a Fortune 200 company with annual revenue of $20 billion, employees and operated in 50+ countries globally. Rahi was acquired by WESCO in November of 2022....

  • Manager , Global Support Engineering

    5 days ago

    Bengaluru, Karnataka, India NTT DATA Full time

    Job Description NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. In today's 'iNTTerconnected' world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our...

  • Data Engineer

    6 days ago

    Bengaluru, Karnataka, India ANZ Full time

    About UsAt ANZ, we're applying new ways technology and data can be harnessed as we work towards a common goal: to improve the financial wellbeing and sustainability of our millions of customers.Our community of over 5, engineers is key to making this happen, because technology underpins every part of our business - from delivering tools, apps and services...

  • Data Engineer

    5 days ago

    Bengaluru, Karnataka, India Australia and New Zealand Banking Group Limited (ANZ) Full time

    Data Engineer Data Engineer Req ID: Department: AR Strategic Delivery Australia Data Division: Australia Retail Location: Bengaluru About the roleAt ANZ our purpose is to shape a world where people and communities thrive and to achieve this, we need a talented Data Engineer to join our Data Portfolio tribe. The Data Portfolio tribe sits within our...

  • Data Engineer

    6 days ago

    Bengaluru, Karnataka, India Australia and New Zealand Banking Group Limited (ANZ) Full time

    Data Engineer Data Engineer Req ID: Department: AR Strategic Delivery Australia Data Division: Australia Retail Location: Bangalore About UsAt ANZ, we're applying new ways technology and data can be harnessed as we work towards a common goal: to improve the financial wellbeing and sustainability of our millions of customers. Our community of over 5,...

  • Data Engineer

    5 days ago

    Bengaluru, Karnataka, India NTT DATA Full time

    Job DescriptionData Engineer - Snowflake, Oracle/MySQL, NoSQL, Python8 to 13 years of experience in Data engineeringExtensive experience in different database platforms both RDBMS (Oracle, MySQL) and NoSQL (MongoDB)Hands-on experience in SnowflakeProficient in Data Pipeline OrchestrationProficient in any one of the programing languages (python or...

  • Support Engineer

    6 days ago

    Bengaluru, Karnataka, India Australia and New Zealand Banking Group Limited (ANZ) Full time

    Support Engineer Support Engineer Req ID: Department: Tech ARC Home Loans Division: Technology Location: Bengaluru About UsAt ANZ, we're applying new ways technology and data can be harnessed as we work towards a common goal: to improve the financial wellbeing and sustainability of our millions of customers. Our community of over 5, engineers is key to...

  • IT Support Engineer

    6 days ago

    Bengaluru, Karnataka, India CliniSys Full time

    Responsibilities: User Support: Provide high level technical support to our end-users via our internal helpdesk system, addressing hardware and software issues, troubleshooting problems, and resolving technical request in a timely and friendly manner in line with our business SLAs and policies. Application support: Support and administer all internal...

  • Data Governance Engineer

    6 days ago

    Bengaluru, Karnataka, India Australia and New Zealand Banking Group Limited (ANZ) Full time

    Data Governance EngineerData Governance EngineerReq ID: Department: Risk Strategy & Transformation - Reporting & Model Division:Risk Location: BengaluruAbout UsAt ANZ, we're applying new ways technology and data can be harnessed as we work towards a common goal: to improve the financial wellbeing and sustainability of our millions of customers.Our community...

  • Data Engineer

    6 days ago

    Bengaluru, Karnataka, India Rakuten India Full time

    About Rakuten:Rakuten India is the Development Centre and key technology hub of the Rakuten Group, Inc. We enable our businesses with our depth of knowledge in multiple streams of technology such as Mobile and Web Development, Web Analytics, Platform Development, Backend Engineering, Data Science, Machine Learning, Artificial Intelligence and much more. Our...

  • Expert Centre Engineer I

    6 days ago

    Bengaluru, Karnataka, India Waters Corporation Full time

    Responsibilities The main responsibilities include: Manage incoming Web Requests for technical queries. Manage the customer journey from the logging of a corrective call to successful completion, setting expectations and delivering an exceptional customer experience throughout Work in partnership with Waters field service engineers and Waters support...

  • Data Governance Engineer

    6 days ago

    Bengaluru, Karnataka, India ANZ Full time

    About Us At ANZ, we're applying new ways technology and data can be harnessed as we work towards a common goal: to improve the financial wellbeing and sustainability of our millions of customers. Our community of over 5, engineers is key to making this happen, because technology underpins every part of our business - from delivering tools, apps and...

  • Pre Sales: Data Centre and Network

    6 days ago

    Bengaluru, Karnataka, India Dixit Infotech Full time

    Profile:Pre Sales: Data centre and networkMultiple Locations:1. Bangalore, 2. HyderabadDesired Profile: Experience 5/10 years. He must be able to explain and design layouts and BOM. He will have to be dynamic and a willing collaborator with field team. Good Communication Skills

  • Data Governance Engineer

    6 days ago

    Bengaluru, Karnataka, India Australia and New Zealand Banking Group Limited (ANZ) Full time

    Data Governance Engineer Data Governance Engineer Req ID: Department: Risk Strategy & Transformation - Reporting & Model Division: Risk Location: Bengaluru About UsAt ANZ, we're applying new ways technology and data can be harnessed as we work towards a common goal: to improve the financial wellbeing and sustainability of our millions of customers. Our...