National Distribution Operations Manager

2 weeks ago

Pune, Maharashtra, India Ferrero Full time
Job Location: ​Pune​
Company description

Ferrero is a family-owned company with a truly progressive and global outlook and iconic brands such as Nutella, Tic Tac, Ferrero Rocher, Raffaello, Kinder Bueno and Kinder Surprise. As the love for our brands continues to grow, so too does our global reach. Represented in more than 50 countries, with products sold in more than 170, the Ferrero Group is loved by generations around the world. The secret to our global success? 38,767 dedicated employees who celebrate care and quality to craft a business, careers and brands we are proud of. Join us, and you could be one of them.

Diversity Statement

Ferrero is committed to building a diverse and inclusive culture in which all employees feel welcomed and appreciated and have the same opportunities. We believe all of our people are equally talented in their own way. In nurturing the curiosity and natural abilities of our employees, we provide them, generation after generation, the means to succeed personally and professionally, enabling them to craft their journey at Ferrero. The diversity of our talents is what makes our work environment multicultural, innovative and highly rewarding.

About the Role:

To lead Supply Chain operations such as Warehousing and Secondary Transportation at National level to:

  • Design and Implement the Supply Chain strategy with respect to Warehousing & Secondary Transportation in order to ensure continuous improvement
  • Maintain highest service level in cost-effective manner
  • Ensure Quality, Safety Sustainability and Compliances across the network
  • In charge for Annual Budgeting & drive Cost optimization across the network.

Main Responsibilities:
  • Leading a team of Regional Logistics to ensure efficient operations at all commercial warehouses across India, inventory management, FEFO adherence and other compliances at warehouses.
  • Responsible for efficient secondary fleet management in order to have best in the industry Service Levels and cost-effective solutions
  • Accountable for space utilization and planning at warehouse and optimize vehicle utilization
  • Drive constructive discussions with vendors on performances and action plan for identified areas of improvement
  • Responsible for PS Planning, & budgeting activities for both Warehousing and Secondary Transportation and ensure expenses are in line with budget
  • Finalization of provisions and sharing with Finance Team for timely accounting
  • Responsible for on time, in full deliveries of customers to achieve best in the industry service levels
  • Resolution of customer queries with respect to Sellable Sales Returns as per agreed timelines
  • Ensure highest Safety and Quality Standards are maintained at Commercial Warehouses as per Ferrero Standards. Responsible for all closure of points identified in Quality audits and Self Assessments
  • Implementation of Sustainability initiatives at Warehouses and in Secondary Transportation
  • Effectively ensure Governance, Risk and Compliance to policies and processes for Warehousing and Transportation in consistency with Group Standards.
  • Fostering the culture of Continuous improvement and Project Management within team. Leading Projects for process improvement to bring in efficiency and Cost Optimization and achieve or surpass the targets (of KPIs)
  • Local referent of Region India for Warehousing and implementation of Group projects. Subject Matter Expert for Warehousing professional family
  • Line Managers Excellence – Lead and demonstrate strong People Development capabilities. Encourage healthy working environment and ensure high performing and motivated team. Identifying key talents and their succession plans.

Who we are looking for:

Post Graduate with 8-15 years of experience(preferably in Operations or Supply Chain)
SPECIFIC KNOWLEGE (if required)

  • Sound knowledge of SAP is preferred
  • Logistics and Distribution Management
  • Cold Chain Industry dynamics
  • India Network Design and Complexities
  • Proficiency in MS Office (MS Excel, Power Point etc.)

Skills required

  • Demonstrated ability and experience to implement business strategies benefitting the long-term objective of the business. Implementing specific processes or actions in line with business strategies
  • Ability to manage complex data analysis for business insights
  • Ability to manage multiple stakeholders and changing priorities supported by timely and appropriate decisions in the interest of business
  • Process driven working approach, high compliance to Policies and procedures and ability to implement remediation plans
  • Excellent communication and negotiation skills
  • Project Management
  • Team Development

Job Referral Code: B

How to be successful in the role and at Ferrero:

Consumers, quality and care are at the heart of everything we do. So, to be successful at Ferrero, you'll need to be just as consumer and product centric as we are - dedicated to crafting brilliant results for consumers around the world.


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