Generalist - Central Operations - Retail (6-11 yrs)
4 weeks ago
Role Overview:
The Central Operations Manager will play a pivotal role in overseeing and optimizing the operational aspects of our organization.
With a primary focus on driving efficiency and effectiveness, this individual will be responsible for monitoring every project with a keen eye for detail, akin to that of a Chief of Staff or Entrepreneurial Residence.
The ideal candidate will bring a wealth of experience in developing and implementing SOPs (Standard Operating Procedures), processes, KPIs (Key Performance Indicators), particularly within the context of big startups.
Qualifications:
- Bachelor's degree in Business Administration, Operations Management, or a related field. Master's degree preferred.
- Minimum of 6 years of experience in operations management, with a track record of success in driving efficiency and process optimization.
- Proven experience in monitoring projects with meticulous attention to detail, ideally in roles similar to Chief of Staff or Entrepreneurial Residence.
- Strong analytical skills with the ability to develop and implement SOPs, processes, and KPIs.
- Experience working in fastpaced environments, particularly within the context of big startups or highgrowth companies.
- Excellent leadership and interpersonal skills, with the ability to collaborate effectively across different levels of the organization.
- Strategic thinker with the ability to translate highlevel goals into actionable plans and initiatives.
- Exceptional problemsolving abilities and a proactive approach to identifying and addressing operational challenges.
- Proficiency in project management tools and software.
- Excellent communication skills, both verbal and written.
Responsibilities:
- Project Monitoring: Oversee and monitor every project within the organization, ensuring alignment with strategic objectives, timelines, and quality standards.
- Process Optimization: Develop and implement SOPs and processes across various departments to streamline operations and enhance efficiency.
- KPI Development and Monitoring: Define and implement relevant KPIs to measure the performance of different operational areas, and consistently monitor and analyze KPI data to drive continuous improvement.
- Strategic Planning: Collaborate with senior management to develop and execute operational strategies aligned with overall organizational goals.
- Cross-
Functional Collaboration:
Foster effective communication and collaboration between different departments to ensure smooth operational workflows and seamless project execution.
- Performance Evaluation: Regularly assess the performance of operational processes and teams, identifying areas for improvement and implementing corrective actions as necessary.
- Drive Efficiency: Continuously seek opportunities to optimize resources, reduce costs, and improve overall operational efficiency.
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