Trainer Customer Experience Bangalore CX SME

3 weeks ago


Bengaluru, Karnataka, India timesjobs Full time
:
Trainer (Customer Experience) Bangalore

Role Details:

Position:

CX SME

Type:
Full-time

Location:
On-site

About Fi Money:


Fi is a money management app focused on understanding user needs, nudging financial goals, and providing innovative and secure solutions for the digital-first generation.


Why Work with Us:
Commitment to doing the right thing
Positive, transparent, and inclusive culture
Encouraging individual brilliance and impact thinking

Role Responsibilities:
Deep understanding of products with product managers
Review and update existing training content
Develop new training materials as needed
Establish training evaluation framework
Create quarterly training plans
Conduct training for CX team
Conduct refresher trainings

Key Requirements:
2 years of training experience, ideally in Fintech
Team player mindset
Customer-oriented approach to CX
Familiarity with training tools is a plus

Selection Process & Timelines:
Talent team to review applications
3 rounds of assessment for articulation, communication, aptitude, attitude, and fitment
Evaluation based on role-related knowledge and cognitive abilities

Inclusion Policy:
We are committed to diversity and merit-based employment, embracing heterogeneity for inspiration and fun. We do not discriminate based on any protected status under the law.

Note:
Content presented in markdown format without alterations.
  • Customer Experience

    5 days ago


    Bengaluru, Karnataka, India Lenovo Full time

    Description and Requirements Lenovo Experience Group (LXG) This is highly visible role, and the individual will be reporting directly to the Director of Consulting & Operations, acting as CX subject lead and resource for the broader Lenovo CX Community. Responsibilities will span across the Lenovo Customer Experience (CX) team and will provide...

  • CX Trainer

    5 days ago


    Bengaluru, Karnataka, India Ethos Full time

    About Ethos Ethos was built to make it faster and easier to get life insurance for the next million families. Our approach blends industry expertise, technology, and the human touch to find you the right policy to protect your loved ones. We leverage deep technology and data science to streamline the life insurance process, making it more accessible...


  • Bengaluru, Karnataka, India Koch Global Services Full time

    Your Job The CX (Customer Experience) leader is a key role in the CX delivery capability in driving long term value with technology roadmap across various CX domains to transform and improve the customer and consumer experience. Our Team CX Leader will closely partner with GP CX leader to drive value and innovation to transform and improve customer/end user...


  • Bengaluru, Karnataka, India Intouch CX Full time

    Greetings From IntouchCXHiring for International Voice process / Non voice process | GAMING SUPPORT |FRESHERS WITH A1 COMMUNICATION SKILLS ARE ALSO WELCOMED(only for non voice)If you're interested in this position, please revert me back with your resume or else you can contact me on this below numberHR Name : SatyaPhone No: JOIN THE TEAM OF DIVERSE...

  • Jr CX Engineer

    5 days ago


    Bengaluru, Karnataka, India Conduent Business Services Full time

    Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is...


  • Bengaluru, Karnataka, India timesjobs Full time

    Senior CSRLevel 3 or SME for Customer CareCandidate should possess excellent oral and written communication skillsCandidate with good customer service skills would be preferredCandidate should have 1-10 year of experience in Customer Support Voice W h i t e H o r s e M a n p o w e r C o n s u l t a n c y P v t L t d.No. 156, 3rd Floor, Jumma Masjid Golden...


  • Bengaluru, Karnataka, India timesjobs Full time

    Senior CSRLevel 3 or SME for Customer CareCandidate should possess excellent oral and written communication skillsCandidate with good customer service skills would be preferredCandidate should have 1-10 year of experience in Customer Support Voice W h i t e H o r s e M a n p o w e r C o n s u l t a n c y P v t L t d.No. 156, 3rd Floor, Jumma Masjid Golden...


  • Bengaluru, Karnataka, India timesjobs Full time

    Senior CSRLevel 3 or SME for Customer CareCandidate should possess excellent oral and written communication skillsCandidate with good customer service skills would be preferredCandidate should have 1-10 year of experience in Customer Support Voice W h i t e H o r s e M a n p o w e r C o n s u l t a n c y P v t L t d.No. 156, 3rd Floor, Jumma Masjid Golden...

  • Jr CX Engineer

    5 days ago


    Bengaluru, Karnataka, India Conduent Business Services Full time

    Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is...

  • Technical Trainer

    5 days ago


    Bengaluru, Karnataka, India Programming Full time

    Job Title: Technical TrainerExperience: 1+ yearsLocation : Location: Pune, Bangalore, Mumbai, Gurgaon, MohaliNotice period : Immediate to 15 daysREQUIREMENTProven experience as a Technical Trainer with excellent communication skills Hands on expertise with technologies like Java, Spring Boot, Microservices, ASP.Net, C#, WCF/Web API, MVC Framework, HTML5,...

  • Jr CX Engineer

    3 weeks ago


    Bengaluru, Karnataka, India Conduent Business Services India LLP Full time

    Through our dedicated associates, Conduent provides essential services and solutions for top companies and numerous governments, delivering outstanding results for clients and the people who rely on them. You have the chance to thrive personally, make an impact, and be part of a culture that appreciates and values individuality every day.Job Details:Posting...

  • Jr CX Engineer

    1 month ago


    Bengaluru, Karnataka, India Conduent Business Services India LLP Full time

    Through our dedicated associates, Conduent provides essential services and solutions for top companies and numerous governments, delivering outstanding results for clients and the people who rely on them. You have the chance to thrive personally, make an impact, and be part of a culture that appreciates and values individuality every day.Job Details:Posting...

  • Jr CX Engineer

    5 days ago


    Bengaluru, Karnataka, India Conduent Business Services India LLP Full time

    Through our dedicated associates, Conduent provides essential services and solutions for top companies and numerous governments, delivering outstanding results for clients and the people who rely on them. You have the chance to thrive personally, make an impact, and be part of a culture that appreciates and values individuality every day.Job Details:Posting...

  • Oracle Cx

    5 days ago


    Bengaluru, Karnataka, India Bytes To Bots consultancy services Full time

    Total 6-10 Yrs. of experience. Candidate must have completed at least one full project lifecycle of OCX implementation. CX Cloud Experience with minimum 2 End 2 End Implementations. Other projects on Seible CRM are also acceptable.

  • Cx Agent

    6 days ago


    Bengaluru, Karnataka, India Epifi Technologies Full time

    Who we are:Fi is a money management app that listens to your needs, understands your wants, and gently nudges you to achieve your financial goals. On the inside, we're a deep-tech startup that's building a highly innovative and secure financial hub for a digital-first generation.Why you should work with us:We are about doing the right thing always, both for...

  • CX Agent

    5 days ago


    Bengaluru, Karnataka, India Epifi Full time

    Who we are: Fi is a money management app that listens to your needs, understands your wants, and gently nudges you to achieve your financial goals. On the inside, we're a deep-tech startup that's building a highly innovative and secure financial hub for a digital-first generation. Why you should work with us: We are about doing the right thing always,...

  • Domain SME

    5 days ago


    Bengaluru, Karnataka, India Infogain Full time

    Domain SME (Manager) with skills Retail SME, Insurance SME, Travel SME, Industry - Travel for location Bangalore, India Posted on: June 11, Share on Linkedin Share on Twitter Share on Facebook ROLES & RESPONSIBILITIES Principal BSMEPrincipal BSMEPrincipal BSMEPrincipal BSMEPrincipal BSMEPrincipal BSMEPrincipal BSMEPrincipal BSMEPrincipal BSMEPrincipal...


  • Bengaluru, Karnataka, India Orbus International Full time

    Job: Oracle Sales CX ConsultantAre you a skilled Oracle Sales CX Consultant with a passion for implementing and tailoring Oracle Sales Cloud modules? Join our team and play a key role in crafting innovative solutions for our clients to enhance their sales performance. As an Oracle Sales CX Consultant, you'll dive into designing, setting up, and fine-tuning...

  • Sme

    5 days ago


    Bengaluru, Karnataka, India LT Technology Services Full time

    SME: Date: 4 Aug 2023 Location: Bangalore Company: LTTS512 Years of Industry Experience with at least last 23 years in Automotive domainEmbedded C/Linux/C++ hands on experienceExperience in design/development of Virtual ECU using tools like Silver(Synopsys), VLabworks.Strong understanding of Automotive domain/protocols/standardsHands On - Project Lead...


  • Bengaluru, Karnataka, India PhonePe Full time

    About PhonePe Group: PhonePe is India's leading digital payments company with 50 crore (500 Million) registered users and 3.7 crore (37 Million) merchants covering over 99% of the postal codes across India. On the back of its leadership in digital payments, PhonePe has expanded into financial services (Insurance, Mutual Funds, Stock Broking, and...