Sr Technical Product Support- Informatica MDM

3 weeks ago

Bengaluru, Karnataka, India timesjobs Full time
#

Job Number: 36539

Primary Location: Bangalore, Karnataka IN

Experience Level: Mid-Senior Level

Travel Requirement: Limited

## Build Your Career at Informatica

We're looking for a diverse group of collaborators who believe data has the power to improve society. Adventurous, work-from-anywhere minds who value solving some of the world's most challenging problems.

Here, employees are encouraged to push their boldest ideas forward, united by a passion to create a world where data improves the quality of life for people and businesses everywhere.

## Senior MDM Support Engineer


We're looking for an MDM Support Engineer candidate with experience in Informatica MDM, SQL, Shell Scripting to join our team in Bangalore Office.

You will report to the Manager, Technical Support

Technology You'll Use: Informatica MDM, SQL, Shell scripting

Your Role Responsibilities? Here's What You'll Do


As a part of the MDM Technical Support, you will ensure our customers' success and satisfaction with our products and contributing to their long-term loyalty.

You will work with the MDM support team, QA, Engineering, Solutions Delivery, Sales, and Product Management to ensure that MDM is delivering good support to our customers.


Additional responsibilities include the following:

  • Manage customer support technical issues daily, including verifying issues, isolating and diagnosing the problem, and resolving the issue.
  • Provide technical support to partners, sales engineers and postsales consultants via telephone, email and the web.
  • Reproduce product behaviours to determine the problem rootcause(s), issue workarounds and solutions.
  • Coordinate with Quality Assurance and Engineering teams to report and solve product defects.
  • Author, edit, publish an online knowledge base of known issues/solutions.

What We'd Like to See

  • Articulate well and have skills in customer relationship responsiveness, sensitivity, diplomacy
  • Are comfortable working both independently and collaboratively.
  • Your advanced problemsolving skills and technical aptitudes allow you to adapt to new circumstances and learn when facing new problems and challenges.
  • Applying your business knowledge and resource management skills, you meet requirements and set the example for good work procedures. In addition to the attributes mentioned, you'll also be able to inspire and motivate people to lead support behind the vision, make it shareable by everyone.

Role Essentials

  • College degree in computer science related subject mandatory.
  • Analyse, debug and troubleshoot skills,
  • Minimum 2 years of experience on Informatica MDM mandatory

Perks & Benefits

  • Comprehensive health, vision, and wellness benefits (Paid parental leave, adoption benefits, life insurance, disability insurance, and 401k plan or international pension/retirement plans
  • Flexible timeoff policy and hybrid working practices
  • Tuition reimbursement program to support your personal growth
  • Equity opportunities and an employee stock purchase program (ESPP)
  • Comprehensive Mental Health and Employee Assistance Program (EAP) benefit
We're guided by our values and we are passionate about building and delivering solutions that accelerate data innovations. At Informatica, we know diversity drives innovation.

We are proud to be dedicated to maintaining a work environment free from discrimination, one where all employees are treated with dignity.

Informatica (

NYSE:
INFA), an Enterprise Cloud Data Management leader, brings data to life by empowering businesses to realize the transformative power of their most critical assets.

We have pioneered the Informatica Intelligent Data Management Cloud (IDMC) that manages data across any multi-cloud, hybrid system, democratizing data to advance business strategies.

Customers in over 100 countries and 85 of the Fortune 100 rely on Informatica. Connect with [LinkedIn]), [Twitter]), and [Facebook]). Informatica. Where data comes to life.

# LI-SK1

At Informatica, we know diversity drives innovation.

We are proud to be dedicated to maintaining a work environment free from discrimination, one where all employees are treated with dignity and respect.

All qualified applicants will receive consideration for employment without regard to race, color, gender, sex, sexual orientation, marital status, religion, age, disability, gender identity, veteran status or any other characteristic protected by applicable law and Informatica policy.

  • Sr. Technical Product Support- MDM

    7 days ago

    Bengaluru, Karnataka, India Informatica Full time

    External Description:Build Your Career at InformaticaWe're looking for a diverse group of collaborators who believe data has the power to improve society. Adventurous, work-from-anywhere minds who value solving some of the world's most challenging problems. Here, employees are encouraged to push their boldest ideas forward, united by a passion to create a...

  • Sr. Technical Product Support- MDM

    7 days ago

    Bengaluru, Karnataka, India Informatica Full time

    External Description: Build Your Career at Informatica We're looking for a diverse group of collaborators who believe data has the power to improve society. Adventurous, work-from-anywhere minds who value solving some of the world's most challenging problems. Here, employees are encouraged to push their boldest ideas forward, united by a passion to...

  • Informatica Mdm

    7 days ago

    Bengaluru, Karnataka, India Cognizant Full time

    The Informatica MDM Architect would need to have at least 15+ years of IT experience with atelast 3-5 years experience in Informatica MDM.The resource should have the below competencies for the role:Core technical skills 1. Experienced in leading and guiding team on Informatica MDM (Master Data Management) in technical implementations. Experience can include...

  • MDM Solution Specialist

    7 days ago

    Bengaluru, Karnataka, India Informatica Full time

    External Description:Join Us at Informatica to Grow Your CareerWe're searching for a diverse team of collaborators who understand the transformative potential of data. Bold individuals who enjoy tackling the world's toughest challenges. At Informatica, we foster a culture where innovative ideas are celebrated, driven by a shared commitment to leveraging data...

  • Informatica MDM Solution Specialist

    3 weeks ago

    Bengaluru, Karnataka, India timesjobs Full time

    # Job Number 36879Primary Location: Bangalore, Karnataka INExperience Level: Mid-Senior LevelTravel Requirement: Limited## External Description:Build Your Career at InformaticaWe're looking for a diverse group of collaborators who believe data has the power to improve society. Adventurous, work-from-anywhere minds who value solving some of the world's most...

  • Informatica MDM Solution Specialist

    4 weeks ago

    Bengaluru, Karnataka, India timesjobs Full time

    # Job Number 36879Primary Location: Bangalore, Karnataka INExperience Level: Mid-Senior LevelTravel Requirement: Limited## External Description:Build Your Career at InformaticaWe're looking for a diverse group of collaborators who believe data has the power to improve society. Adventurous, work-from-anywhere minds who value solving some of the world's most...

  • Informatica Mdm

    7 days ago

    Bengaluru, Karnataka, India Xperteez Technology Full time

    About the company:Solutionec, also known as the Solution Excellence Center, is a leading business intelligence and analytics consulting firm that is dedicated to helping healthcare and life sciences organizations make informed decisions through data-driven insights. With a wealth of experience ranging from market forecasts, secondary analyses, and...

  • Informatica Mdm- R01536513

    7 days ago

    Bengaluru, Karnataka, India Brillio Full time

    Informatica MDM- R :About Brillio: Brillio is one of the fastest growing digital technology service providers and a partner of choice for many Fortune 1000 companies seeking to turn disruption into a competitive advantage through innovative digital adoption. Born digital in 2014, Brillio applies its expertise in customer experience transformation, data...

  • Informatica MDM

    7 days ago

    Bengaluru, Karnataka, India LTIMindtree Full time

    Skills : Informatica MDMExperience : YearsLocation : LTIM PAN IndiaJob Description :Good Experience in Informatica Cloud MDM.

  • Informatica MDM

    7 days ago

    Bengaluru, Karnataka, India LTIMindtree Full time

    Skills: Informatica MDM Experience: Years Location: LTIM PAN India Job Description: Great experience in Informatica Cloud MDM.

  • Associate Informatica MDM Developer

    7 days ago

    Bengaluru, Karnataka, India Boeing Full time

    Job DescriptionQualifications:OverviewAs a leading global aerospace company, Boeing develops, manufactures and services commercial airplanes, defense products and space systems for customers in more than 150 countries. As a top U.S. exporter, the company leverages the talents of a global supplier base to advance economic opportunity, sustainability and...

  • Informatica MDM

    2 months ago

    Bengaluru, Karnataka, India Terrabit Consulting Full time

    Apply for Informatica MDM, Terrabit Consulting in Bengaluru/ Bangalore for Year of Experience on

  • Informatica Mdm Admin

    7 days ago

    Bengaluru, Karnataka, India Quess IT Staffing Full time

    About Us"Magna Infotech, now Quess IT Staffing, is India's largest IT staffing company with over 20 years of experience in staffing IT professionals in 300+ companies across levels and skillsets. Our 10,000+ associates deployed in 80+ cities and towns are proficient in over 500 technological skills. Our associates help enable cutting edge solutions some of...

  • Informatica Mdm 4 to 6 Years Benguluru

    7 days ago

    Bengaluru, Karnataka, India Capgemini Full time

    Experience in Informatica MDM 10 x configuration Experience in data modeling using CA Erwin or Embarcadero ER Studio Experience in Informatica ETL and data consolidation methodologies required Experience with Data Profiling and Data Quality Scorecards using Informatica tools Strong Oracle database and SQL Working understanding of Tableau or similar in memory...

  • Associate Data Steward

    7 days ago

    Bengaluru, Karnataka, India Informatica Full time

    Build Your Career at Informatica:We're looking for a diverse group of collaborators who believe data has the power to improve society. Adventurous, work-from-anywhere minds who value solving some of the world's most challenging problems. Here, employees are encouraged to push their boldest ideas forward, united by a passion to create a world where data...

  • Lead Software Engineer

    7 days ago

    Bengaluru, Karnataka, India Informatica Full time

    External Description: Build Your Career at Informatica We're looking for a diverse group of collaborators who believe data has the power to improve society. Adventurous minds who value solving some of the world's most challenging problems. Here, employees are encouraged to push their boldest ideas forward, united by a passion to create a world where data...

  • Lead Software Engineer

    7 days ago

    Bengaluru, Karnataka, India Informatica Full time

    External Description: Build Your Career at Informatica We're looking for a diverse group of collaborators who believe data has the power to improve society. Adventurous minds who value solving some of the world's most challenging problems. Here, employees are encouraged to push their boldest ideas forward, united by a passion to create a world where data...

  • Lead Software Engineer

    7 days ago

    Bengaluru, Karnataka, India Informatica Full time

    External Description:Build Your Career at InformaticaWe're looking for a diverse group of collaborators who believe data has the power to improve society. Adventurous minds who value solving some of the world's most challenging problems. Here, employees are encouraged to push their boldest ideas forward, united by a passion to create a world where data...

  • Mdm P360

    7 days ago

    Bengaluru, Karnataka, India Nityo Infotech Full time

    6 to 8 years of experience in Informatica MDM (PIM)and Data Integration projectsP360 Architecture understanding and solution designingHands on with Product Master data modellingKnowledge on P360 Integration with any other Informatica ProductsExperience / understanding in Informatica MDM Business Entity Services (BES)experience on Informatica IDMC cloud...

  • Mdm P360

    7 days ago

    Bengaluru, Karnataka, India Nityo Infotech Full time

    •6 to 8 years of experience in Informatica MDM (PIM)and Data Integration projects•P360 Architecture understanding and solution designing•Hands on with Product Master data modelling•Knowledge on P360 Integration with any other Informatica Products•Experience / understanding in Informatica MDM Business Entity Services (BES)•experience on...