Designation Cust Service Engr Department Customer Support Work Experience 2 years No of Openings 3 Job Locatio

2 days ago


Chennai, Tamil Nadu, India timesjobs Full time

Designation:
Cust.
Service Engr.

Department:
Customer Support

Work Experience: 2 years

No of Openings: 3

Job Location:
Chennai

Job Profile
Coordination activities related to post order.
Primary Responsibility

Co-ordination with the Manufacturing and QC Departments for knowing readiness of the material for dispatch.
Preparation of Order Acceptance on receipt of a P.O. in ERP system.
Preparation of dispatch documents ( like DC, invoice, road permit etc.) based on the customers requirement.
Co-ordination with QC for Third party Inspection on need basis.
Submission of GA drawings to customer.
Follow up with customer for Drawing approval.
Tracking delivery dates.

Secondary Responsibility

ISO Documentation.
MIS reports on a monthly / yearly basis.

Skill Set required

Degree / Diploma in Engg.
Should have worked in an Electrical Industry ( preferably Sales )
Strong interpersonal and communication skills.
Conversant with MS Office
Self correspondence using technical language
Knowledge of commercial matters (Excise, tax structure etc.)

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