Quality Manager/Ops specialist

2 weeks ago


Chennai, Tamil Nadu, India timesjobs Full time

Job description :
Quality Manager/Ops specialist - TRM Chennai Location : OMR-Chennai(New Center Operations)

CTC :

Max 4.5 Lacs/Annum Experience : 4-5 yrs Minimum Qualification Graduation in any stream 4-5 years work experience in BPO Sales / Quality/Phone banking would be preferred.

Thorough understanding of call center operations outbound & inbound. Skillset and experience of improving efficiency of the telecallers & telesales executives in a call center environment. Good understanding of MIS and data handling. Excellent communication skills. Good Relationship Management & service focus skills. Should have good knowledge of asset, liability and insurance products. Excellent computer skills
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