Human Resources Associate

4 weeks ago


Hyderabad, Telangana, India Parexel Full time

The HR Associate acts as a first point of contact and support for managers and employees who
require HR assistance with using or accessing HR programs and processes. The associate is
responsible for providing a timely and accurate response or properly redirecting the inquiry, to
help the employee resolve or address their need.

Key Accountabilities:

Accountability Supporting Activities

HR Service Delivery

Support


• Respond to a wide variety employees' and managers' HRrelated

enquiries via email, ticketing and telephone requests

for HR Service support. Range of topics includes first level of

HR related questions


• Provide administrative and systems related system support


• Participate in projects and cross-functional initiatives

Data Privacy, Data

Management, Record

Keeping


• Responsible for maintaining accurate files and records in

compliance with company and local/country requirements.


• Generate miscellaneous standard reports


• tracking, processing or escalation tasks within HR

responsibility

Communication
• Maintains and facilitates a good level of communication

within the team, across HR as needed, and with clients in

general.

Other
• Other duties as may be required.

Skills:


• English as the company's primary business language (verbal and written)


• Ability to work effectively across departments


• Working knowledge within an MS-Office- Focus on Excel.


• Comfortable working with systems and applications

Knowledge and Experience:


• minimum work experience in an international environment

Education:


• professional training in an office environment



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