Customer Service Executive

3 weeks ago


NaviMumbai, India RightjobSolutions Full time
Job description Based on recruiter search
Key Responsibilities :
  • Manage customer inquiries and complaints via phone, email, and chat.
  • Provide accurate and timely information regarding products, services, and policies.
  • Collaborate with internal teams to resolve complex issues.
  • Maintain high levels of customer satisfaction by resolving issues promptly and efficiently.
  • Contribute to process improvement initiatives by identifying areas for optimization and implementing best practices.
*Job Requirements :*
  • Bachelor's degree preferred, but equivalent experience considered.
Key Skills Skills highlighted with are preferred key skills BPO Excel ,Typing ,VLOOKUP ,Advanced excel, Pivot Table Typing ,Speed Non Voice Process ,Bpo, Non Voice Data Entry

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